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Atwokatt
Paper Tape
Posts: 1
Registered: ‎06-29-2019
Location: US
Views: 169
Message 1 of 2

Proximity sensor not working.

I have a Moto e5 plus and upon hardware test my proxemity sensor is not working. Please help

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,185
Registered: ‎02-02-2016
Location: US
Views: 140
Message 2 of 2

Re: Proximity sensor not working.


@Atwokatt wrote:

I have a Moto e5 plus and upon hardware test my proxemity sensor is not working. Please help


I would try a factory reset, and test before installing any apps. If it still fails, then service is the next step. 


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