04-01-2019 01:28 AM
Hitta I have the Motorola 5e play. Since the weekend, every morning I wake up to the phone rebooted. At least I think it's reboots. I have to use my password for whenever My phone has turned of and that colorful intro plays. It's really annoying can anyone help. I have No programming knowledge and I basically don't know the tecnical jargon.
04-01-2019 10:31 AM
I appreciate your post. Did you make sure that all apps are closed properly before leaving the phone unused overnight? To make sure that all apps are properly closed, you need to swipe all apps on the "recent items" (Tap the square icon located on the lower part of the screen). Let me know. Thanks.
04-05-2019 11:01 AM
Thanks for confirming. I recommend booting your phone in safe mode and see if this behavior will occur.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.