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JeanneNL
Paper Tape
Posts: 2
Registered: ‎06-23-2019
Location: NL
Views: 203
Message 1 of 4

SD card and internal memory issues

Hello

 

I have an Motorola E 5 phone with a 32 Gb SD card. 

This sd card is used as internal storage.

When i connect to windows 10 computer windows explorer only shows the sd card memory, and not the internal memory.

Phone is connected in  USB mode "filetransfer"

Does somebody have a solution for this problem

 

Jeanne

Porphyrius
Bit Torrent
Posts: 1,097
Registered: ‎10-16-2018
Location: GB
Views: 186
Message 2 of 4

Re: SD card and internal memory issues


@JeanneNL wrote:

Hello

 

I have an Motorola E 5 phone with a 32 Gb SD card. 

This sd card is used as internal storage.

When i connect to windows 10 computer windows explorer only shows the sd card memory, and not the internal memory.

Phone is connected in  USB mode "filetransfer"

Does somebody have a solution for this problem

 

Jeanne


Try installing these official Motorola USB drivers,

 

https://support.motorola.com/us/en/drivers

 

 

when restart the PC.

 

Also I've found with SD cards using Internal/Adoptive memory they cannot save files to the,"C" root drive but can save into folders on the Drive and or a separate partition/drive.

 

JeanneNL
Paper Tape
Posts: 2
Registered: ‎06-23-2019
Location: NL
Views: 181
Message 3 of 4

Re: SD card and internal memory issues

I can not find USB drivers on this website

Porphyrius
Bit Torrent
Posts: 1,097
Registered: ‎10-16-2018
Location: GB
Views: 178
Message 4 of 4

Re: SD card and internal memory issues


@JeanneNL wrote:

I can not find USB drivers on this website


Sorry.Posted wrong link.Corrected original and.... Smiley Happy

 

https://support.motorola.com/us/en/drivers

 

ii0cGRyMoto G3 USB screenshot