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babygirl47
What's DOS?
Posts: 1
Registered: ‎04-10-2019
Location: US
Views: 144
Message 1 of 2

Spills

I spilled something on my phone everything works but the sound is scratchy the phone is a Moto e5 xt1920DL what can I do please or buy another phone

 

Former Employee
Posts: 6,032
Registered: ‎12-04-2017
Location: IN
Views: 126
Message 2 of 2

Re: Spills


@babygirl47 wrote:

I spilled something on my phone everything works but the sound is scratchy the phone is a Moto e5 xt1920DL what can I do please or buy another phone

 


Hi babygirl47,

 

Sorry to hear about that, our best bet would be to have your device sent for Service/Repair at this point so they can diagnose and assist you accordingly. 

 

Thanks,
Swaraj

Motorola Support

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