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09-23-2020

DE

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My kid resets his phone and has forgotten his google account and his pin. Bootloader locked, usb deb

2020-09-23, 17:00 PM

My kid resets his phon and has forgotten his google account and his pin. Bootloader locked, usb debubbiging off.

 

So i tryed all the tricks that worked back in the old days... nothing worked so far.

 

Last option i see is flashing with sp flash tool  a stock rom after formating the device.

 

Any one know where to get a accurat stock rom for this device? 

 

IS there an other option i'm actually not aware of right now?

 

Thank you for any further information.

 

Yes we legaly own the phone i have even the bill of it. 

 

Greetings

 

Delany

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2129 Posts

03-11-2019

US

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  • Posts: 2129
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Re:My kid resets his phone and has forgotten his google account and his pin. Bootloader locked, usb deb

2020-09-23, 19:58 PM

Hi Delany,

 

I will be happy to assist you with this. We suggest to have the phone taken to a service center to have it flashed. Here is the contact details on how to reach our support: https://motorola-global-portal-de.custhelp.com/app/mcp/service?g_id=5505&session=8eR5FLTo. 

 

Best regards,
Zeke
Motorola Support

 

 



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