12-03-2019 01:44 AM
I brougth a new Moto e6 plus smartphone two days ago. After charge completely the smartphone I powered on it .. I followed all steps for first configuration of the phone. I entered my google account, I connected it to wi-fi network.. but when I was on the " Access to the assistant through voice commands" screen I encountered a big problem: the button "OTHER" positioned on the down rigth side of the screen doesn't work and the smatphone blocks.. Itried many times to repeate the procedure and to check if there was any conditions to accept without results.. I can go back from this screen but I can't move on .. Please help me. Regards..
Solved! Go to Solution.
12-03-2019 06:26 AM
Thanks for posting. Have you tried restarting the phone? If restarting the phone will reset the setup, try to skip it and set up the phone directly from settings.
12-03-2019 07:44 AM