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RobertBob654425
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Posts: 165
Registered: ‎01-07-2016
Location: US
Views: 184
Message 1 of 8

Reply to multiple texts?

  When my wife is included in a multiple text and replies her reply goes only to the original text sender. Nobody else can see it.

  Is there a way to set it so everyone included in the text can see her reply? If so, what must be done?

 Thanks,

 Bob Burns

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Message 2 of 8

Re: Reply to multiple texts?

Hi RobertBob654425,

 

Thanks for posting. Are you using the default messages app? If yes, open the app then go to Settings(which is located by tapping the 3 dots located on the top right side of the screen)> Advanced > Group messaging. Make sure that it is set to "Send an MMS reply to all recipients" (group MMS). Let us know if it helps. 

 

Best regards,
Zeke
Motorola Support


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RobertBob654425
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Posts: 165
Registered: ‎01-07-2016
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Message 3 of 8

Re: Reply to multiple texts?

 Thanks for the reply.

 I'll look into your suggestion, and let you know what happened.

 Bob

RobertBob654425
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Posts: 165
Registered: ‎01-07-2016
Location: US
Views: 131
Message 4 of 8

Re: Reply to multiple texts?

Thanks for posting. Are you using the default messages app? If yes, open the app then go to Settings(which is located by tapping the 3 dots located on the top right side of the screen)> Advanced > Group messaging. Make sure that it is set to "Send an MMS reply to all recipients" (group MMS). Let us know if it helps. 

 

 When I checked the phone the setting you suggested was already in effect.

 I'm not sure how my wife uses her phone, but the next time she does I'll try to see exactly is happening.

 Thanka again for the reply.

 Bob Burns

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Message 5 of 8

Re: Reply to multiple texts?

Hi RobertBob654425,

 

Please do give us an update on what you found. Was your wife is using an iPhone as a previous phone? If yes, make sure that the number is not registered in the icloud.

 

Best regards,
Zeke
Motorola Support


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RobertBob654425
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Message 6 of 8

Re: Reply to multiple texts?

Please do give us an update on what you found. Was your wife is using an iPhone as a previous phone, if yes make sure that the number is not registered in the icloud.

 

 I will do that the next time she gets involved in an multiple text. She has never had an iPhone account.

 Bob

RobertBob654425
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Message 7 of 8

Re: Reply to multiple texts?

  I am still waiting for her to use her phone. That and other matters are delaying this.

  I will let you know .

 Thanks,

 Bob Burns

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Message 8 of 8

Re: Reply to multiple texts?

Hi RobertBob654425,

 

No worries, please do take your time.   

 

Best regards,
Zeke
Motorola Support


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