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3819 Posts

03-11-2019

United States of America

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  • Message 11 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-24, 14:25 PM

@ hellotheresunnyhere wrote:
 

 

Alright let's see 

I just want to know the expected date of next software update 

At least tell me the expected year , will it recieve before 2025

 

We do not provide timing information and release dates for our updates. You will be notified on your phone once it is available. 

 

Best regards,
Zeke
Motorola Support



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13374 Posts

03-05-2018

United States of America

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  • Message 12 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-25, 20:32 PM

Hi @ hellotheresunnyhere,

You currently have the latest version of security patch. Update is still coming for newer security update. We apologize for a bit delay with the patch. From time to time, please check OTA update in the Settings > System Updates. Should you need help in the future, please do not hesitate to post, as I will be very happy to assist you personally with anything you need. Thanks!

 

Best regards,
Rich
Motorola-Lenovo Support



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26 Posts

03-25-2020

India

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  • Message 13 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-27, 12:36 PM

ok

Screenshot_20201127-174909.png
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2 Posts

10-18-2020

India

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  • Message 14 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-27, 14:36 PM

no this is definitely not ok we want Android 10 not October security patch so please roll out Android 10 as soon as possible because its end of 2020 and Android 11 is here and our phone has not received a single update what you guys mean by october security patch we are waiting for Android 10 how bad is Motorola regarding system updates 😠

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3819 Posts

03-11-2019

United States of America

738 Signins

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  • Posts: 3819
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  • Message 15 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-27, 15:57 PM

@ Sunnyyy56 wrote:

no this is definitely not ok we want Android 10 not October security patch so please roll out Android 10 as soon as possible because its end of 2020 and Android 11 is here and our phone has not received a single update what you guys mean by october security patch we are waiting for Android 10 how bad is Motorola regarding system updates 😠

We do understand your concern however, we do not have any information if the phone will receive the Android 10 update.

Best regards,
Zeke
Motorola Support



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2 Posts

10-18-2020

India

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  • Message 16 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-27, 16:30 PM

The october security patch was too rolled because of that "hellotheresunnyhere" pressure and force otherwise that too wasn't be rolled yet

Why you guys are so late and lazy and here I am expecting Android 10 😭

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3819 Posts

03-11-2019

United States of America

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  • Message 17 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-27, 17:06 PM

@ Sunnyyy56 wrote:

The october security patch was too rolled because of that "hellotheresunnyhere" pressure and force otherwise that too wasn' be rolled yet

Why you guys are so late and lazy and here I am expecting Android 10 😭

There are many moving parts when releasing software upgrades – partner support, regional differences and carrier decisions are just a few. Once an update is available for your region or carrier, you is expected to be notified on your phone.

Best regards,
Zeke
Motorola Support



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6 Posts

11-17-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 18 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-11-30, 21:55 PM

It's a shame, they can't be more like Nokia when it comes to updates. A single update is disappointing . I just wish Moto could offer 2 years of OS and 3 years monthly security updates

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26 Posts

03-25-2020

India

20 Signins

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  • Message 19 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-12-04, 16:41 PM

Really you guys have deleted two replies from two different persons who have revealed you guys such a shame Nothing has left my friend 

And might be mine would also be deleted now this is motorola 😠

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3819 Posts

03-11-2019

United States of America

738 Signins

57395 Page Views

  • Posts: 3819
  • Registered: ‎03-11-2019
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  • Message 20 of 22

Re:Moto E6s stuck on August security update with Android pie

2020-12-04, 20:27 PM

@Agent_Zeke why are you fooling us you already told seven months ago that moto e6s/moto e6 plus will remain on android 9 pie then why are fooling us and telling us to wait like you don't have information whether it will receive android 10 or not 

Please stop this and show your real face and yeah this is the truth of Motorola such a bad and customer fooling company definitely never gonna buy any Motorola / lenovo phone and not to told others

Apologies, your post was accidentally marked as Spam. If you have checked this was posted Moto E6S/Moto E6 Plus (India) community is a different phone than the Moto E6S both are different phones which is why there are 2 different communities. We also did not imply that the phone is going to receive Android 10, that is why it will remain on Android 9. We understand on why are you frustrated because the phone is not going to receive Android 10. We have already passed the message along to our team but we cannot guarantee that it will receive the upgrade. We already heard you and there is no need to post any more negativity since that will that violate the forums site rules

Best regards,
Zeke
Motorola Support



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