Comunidade Motorola

Moto GMoto G - 1ª geracao
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07-19-2017

BR

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  • Registrado: ‎07-19-2017
  • Local: BR
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(help) (virus?) Unlimited error messages keeps popping up and won't let the device function.

2017-07-20, 0:32 AM

Hi There,


I've got a problem that seems to be impossible to be solved.

A Moto G Xt1033 device is unable to function properly due to thousands and unlimited pop up error messages,
It comes back as fast as I try to close it, I cannot access the home screen, or any app ( If I try hard I may break the screen) Only the settings menu seems to be accessible with a lot of effort, Which i did not have at this time. I have tried wiping, flashing the device with no success at all, User data never gets deleted.

 

Has anybody ever come to this issue before?

Go to https://youtu.be/Jfjly9f1q5E

Messages that appear on the screen:

 

"Google Store stopped"
"PSafe Total Stopped"
"Home Stopped"
"The Process com.google.process.gapps Stopped"

Whenever I hit Ok, It comes all back..

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