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36 Posts

07-12-2020

India

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  • Message 1 of 3

Re:Ringtone oddity

2021-07-22, 3:58 AM

Welp, been 2 years since this question was posted and i am still stuck here..
oof, So i have Moto G30 and it's creating duplicates of ringtones.. but the original ringtones folder just has one music file, while i suppose it's showing me duplicates of many rigtones and some ringtones even have underscores in their name..
And i only have one folder called "ringtone" and it just has one music file.

 

 

Post has been moved to the correct community

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3193 Posts

02-13-2020

United States of America

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  • Message 2 of 3

Re:Re:Ringtone oddity

2021-07-22, 19:40 PM

@ Akshat 27 wrote:

Welp, been 2 years since this question was posted and i am still stuck here..
oof, So i have Moto G30 and it's creating duplicates of ringtones.. but the original ringtones folder just has one music file, while i suppose it's showing me duplicates of many rigtones and some ringtones even have underscores in their name..
And i only have one folder called "ringtone" and it just has one music file.

 

Hi there!

 

Thanks for reaching out! I have moved your post to the correct community, one of our agents should reach out soon!

 

Regards

Richard

Motorola Support



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6880 Posts

02-11-2016

United States of America

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  • Message 3 of 3

Re:Re:Ringtone oddity

2021-07-22, 20:43 PM

@ Akshat 27 wrote:

Welp, been 2 years since this question was posted and i am still stuck here..
oof, So i have Moto G30 and it's creating duplicates of ringtones.. but the original ringtones folder just has one music file, while i suppose it's showing me duplicates of many rigtones and some ringtones even have underscores in their name..
And i only have one folder called "ringtone" and it just has one music file.

 

 

Post has been moved to the correct community

 

Hello and sorry to see you're experiencing this. Can you take a screenshot of what you're seeing? Are the duplicate ringtones, ones you added or stock ones?

 

Let me know.

Thanks,

Tom



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