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4 Posts

11-29-2016

Sweden

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  • Posts: 4
  • Registered: ‎11-29-2016
  • Location: Sweden
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Are my speakers blown out or are they just bad?

2017-04-21, 23:00 PM

Hi!
Yesterday I bought a Motorola G4 Plus, and I'm happy with it besides one thing: The speakers buzz and hiss a lot. Did I get faulty speakers, or are just the speakers on the phone very very bad for all? Some frequencies and sounds work better than others while some are just awful. Here's a song that sounds very distorted on my G4 plus speakers:
https://www.youtube.com/watch?v=n65JBcDUvW4

Especially in the beginning of that song/video the speakers buzz and hiss a lot. I'd love it if anyone with a Motorola G4 Plus could try to play that song with its speakers and say if it sounds super bad for them as well or not, so I know whether or not I should request a repair. If you listen at that song with your headphones or with your computer speakers, you'll hear that it doesn't have any hissing or buzzing sounds. So it is a clean track. Something's just really off when I attempt to play it with the G4 Plus.

 

Thank you so much for reading and hopefully helping me! :)

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3454 Posts

10-05-2016

Philippines

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43792 Page Views

  • Posts: 3454
  • Registered: ‎10-05-2016
  • Location: Philippines
  • Views: 43792
  • Message 2 of 2

Re: Are my speakers blown out or are they just bad?

2017-04-24, 13:35 PM

Hi Carr77,

 

Have you tried resetting the phone since there's nothing much data saved on the phone? Where did you purchase it? Are you using a case or screen protector on the phone? 

 

I was expecting you recorded your own phone playing a song, using another phone, however, it isn't. That would be helpful if you have tried it.

 

Regards,
Jess
Motorola Support

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