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581 Posts

10-18-2014

US

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Heating Issue In Moto G4 32GB

2016-05-26, 14:51 PM

I have been using this phone just 2-3 days but I have never seen any phone exibiting this much heat even when I am browsing any app for more than 20 mins. Can it be fixed by an update or I have made another wrong decision chosing Moto again?

With Love,
Bubai
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19232 Posts

02-03-2016

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Re: Heating Issue In Moto G4 32GB

2016-05-26, 15:03 PM

Thanks for posting this data. Can you provide the IMEI or update your profile to show this phone vs. your Moto G 3rd Gen?

 

Also, there are several posts on this topic already. Please do not start new threads when you can join an existing discussion.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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581 Posts

10-18-2014

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  • Message 3 of 9

Re: Heating Issue In Moto G4 32GB

2016-05-26, 15:15 PM

wrote:

Thanks for posting this data. Can you provide the IMEI or update your profile to show this phone vs. your Moto G 3rd Gen?

 

Also, there are several posts on this topic already. Please do not start new threads when you can join an existing discussion.


, I know the group rules not to post duplicate post. I have posted this intentially and sorry for that. My IMEI number is updated manually but the device name isn't as G4 isn't listed there. I have problem adding G4 in my stuff to and I have also shared my problem to in his post regarding this. 

I have shared my IMEI in the message just sent to you. Have a look.

With Love,
Bubai
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3 Posts

05-27-2016

IN

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Re: Heating Issue In Moto G4 32GB

2016-05-27, 15:43 PM

Hi,

 

I am also facing severe heating issue with minimal usage.

 

I wont play games also. If iam using camera for 1 min , temperature is raising to 47 to 50 degree centigrade.

 

Same issue while kept for charging.

 

Please let me know are you going to release any OTA update for resolving this issue.

 

According to reviews some many are facing this issue.

 

So request you to resolve this issue ASAP.

 

Thanks,

Ravi

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2 Posts

05-29-2016

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Re: Heating Issue In Moto G4 32GB

2016-05-29, 11:47 AM
Hello Bubai,

Do you got any helpful reply on this.
I am also facing same problem.
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2 Posts

05-29-2016

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  • Message 6 of 9

Re: Heating Issue In Moto G4 32GB

2016-05-29, 11:50 AM
Hi Ravi,

Any reply from them for this issue?
As I am also facing the same issue.
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3 Posts

05-27-2016

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  • Message 7 of 9

Re: Heating Issue In Moto G4 32GB

2016-05-31, 15:26 PM
Hi Rushikesh,

No reply from anyone.

So i am returning the product.
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1656 Posts

02-02-2016

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Re: Heating Issue In Moto G4 32GB

2016-05-31, 17:09 PM

Hi,

 

Could you please update your profile to show your IMEI number? That way we can see the problem and try to help.

 

-Liz

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19232 Posts

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Re: Heating Issue In Moto G4 32GB

2016-05-31, 18:21 PM

Locking thread -- please use this existing thread.

 

Remember to please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

We also need more than just "my phone is warm or hot." Please be sure to note what performance issues you see that are due to the temperature.

 

Thanks!

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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