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3 Posts

09-04-2018

MX

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  • Message 1 of 9

I cannot find the Download Manager in the Application list

2018-09-04, 14:49 PM

Hi there,

 

I am facing some trouble with one application I have downloaded from the PlayStore. That's why they recommended me to delete the app and clear the data and cache of the PlayStore AND the Download manager. However, I cannot find the downlad manager in the application list. Any suggestion on where to find it or how to clear its cache and data? Thank you. 

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5988 Posts

12-04-2017

IN

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  • Message 2 of 9

Re: I cannot find the Download Manager in the Application list

2018-09-05, 17:01 PM

Hi Wibbe,

 

Thank you for writing to us, may I know what trouble you are facing with the application. Could you name the application? To locate go to  settings > apps > you can find (file manager or device manager) on which further you can perform clear cache/data if that helps.

 

Regards,

Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

09-04-2018

MX

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  • Message 3 of 9

Re: I cannot find the Download Manager in the Application list

2018-09-05, 17:09 PM

Thank you vor your reply, Swaraj. It is a kid's game ("the very hungry caterpillar"). I hav bought the extras, but due to a facory reset I lost them. They gave me the option to recover them, but it got always stuck during the process. This is why the recommended me to deinstall the app, clear the cache+data from the Playstore and the Download Manager and reinstall it. 

 

I have successfully performed the first two steps, but the Download Manager is not in the Settings > Apps list :(

 

Any other idea?

 

Best wishes

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1044 Posts

10-08-2015

IN

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  • Message 4 of 9

Re: I cannot find the Download Manager in the Application list

2018-09-07, 11:33 AM

Hi Wibbe,

 

Please find this checkpoints and check.

 

Click on Settings>>Apps>>3 vertical dots>>Show system>>Download manager>>Clear cache.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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1 Posts

10-02-2018

US

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  • Message 5 of 9

Re: I cannot find the Download Manager in the Application list

2018-10-02, 18:29 PM

I have the same issue. When I reach Download Manager via this method, there is no Clear Cache option. There are two buttons at the top: Disable, Force Stop. And there are the following menu options: Storage, Data Usage, Permissions (grayed out), Notifications, Open by Defualt, Battery, and Memory.

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  • Message 6 of 9

Re: I cannot find the Download Manager in the Application list

2018-10-03, 6:08 AM

 wrote:

I have the same issue. When I reach Download Manager via this method, there is no Clear Cache option. There are two buttons at the top: Disable, Force Stop. And there are the following menu options: Storage, Data Usage, Permissions (grayed out), Notifications, Open by Defualt, Battery, and Memory.


I am sorry about it. Please check the right steps here. Click on Settings>>Apps>>3 vertical dots>>Show system>>Download manager>>Storage>>Clear data. ( Restart the device)

 

Perform the same and do let us know.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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1 Posts

07-29-2020

SE

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  • Message 7 of 9

Re:I cannot find the Download Manager in the Application list

2020-07-29, 11:59 AM
I cant found the downloads manager. I DO not havet three dots tog clock om in settings ->apps THE cellphone (Moto g6) say that THE downloaded pictures is handled by THE manager. But i cant find it anywere. THE pictures är not go be found in any File manager app either. Nowhere! So, where is it, and where did THE pictures go?
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2536 Posts

04-04-2018

IN

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  • Message 8 of 9

Re:I cannot find the Download Manager in the Application list

2020-07-31, 13:26 PM

@ urax2020 wrote:
 

I cant found the downloads manager.I DO not havet three dots tog clock om in settings ->appsTHE cellphone (Moto g6) say that THE downloaded pictures is handled by THE manager. But i cant find it anywere.THE pictures är not go be found in any File manager app either. Nowhere!So, where is it, and where did THE pictures go?

 

Hi,

 

Thanks for writing to us! I will try my best to assist you with your concern.

 

Try these steps: Settings > Apps & notifications > Show Sytem > Download Manager.

 

Let me know if you are able to find it.

 

Regards,

Suman



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2536 Posts

04-04-2018

IN

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  • Message 9 of 9

Re:I cannot find the Download Manager in the Application list

2020-07-31, 13:26 PM

@ urax2020 wrote:
 

I cant found the downloads manager.I DO not havet three dots tog clock om in settings ->appsTHE cellphone (Moto g6) say that THE downloaded pictures is handled by THE manager. But i cant find it anywere.THE pictures är not go be found in any File manager app either. Nowhere!So, where is it, and where did THE pictures go?

 

Hi,

 

Thanks for writing to us! I will try my best to assist you with your concern.

 

Try these steps: Settings > Apps & notifications > Show Sytem > Download Manager.

 

Let me know if you are able to find it.

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
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