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Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 12:22 PM

Check this battery stats..Can this be Device  specific problem ??Should I get it replaced??

 

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 12:37 PM

There is another graph to share - tap on the graph in the picture and it will show a second graph with bar graphs below for signal and wake time. 

 

I bet you also have poor signal, and your phone is awake even with the screen off. 

 

Also, if you tap on the screen percentage in the image supplied, what is your screen on time. 

 

Heating and battery drain are a matched set. If your battery is being used, the phone will get warm. If the phone gets warm, it indicates the processor and radios and screen are in use, and this will drain battery. 

 

ALL of todays phones get warm and hot when used. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 12:49 PM

I see a battery app and what looks like a speed monitoring app in your notification bar.  Which apps are those?

 

Please go to the battery app, tap the graph and take a screenshot of the second battery screen, which will provide more detailed information.  Also, on the first screen, tap Screen and let us know your screen on time.

 

It actually looks like the phone is operating properly, but an app or process that's not programmed properly or optimized for Marshmallow is draining your battery.  More information will help us figure out out .

 

 

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:19 PM

I have good signal..that is not problem :) Is this the screenshot you asked for??:smileysad:

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:22 PM

This is just battery log..For full app battery usage stats I need root right ?? After KitKat I guess

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:24 PM

100% lasted only 4hours 20 mins

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:42 PM

What is that battery app?  And what is the app in the upper left that's tracking kB/S?

 

Your phone has been wide awake for 4 hours, with the screen on the entire time.  What were you doing?  In fact, for a couple of brief periods when the screen was off, the phone was still wide awake.

 

So, not only are you using the phone heavily, it looks like something may also be preventing the phone from sleeping.

 

 

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:46 PM

Installing apps from SD card and whatsapp

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 13:48 PM

Please answer all of my questions.  What about the two apps I asked about?

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Re: Moto G4 Plus (32GB) Yellow Tint + Battery Draining + Little heating

2016-05-23, 14:09 PM
one is internet speed meter other one is battery log it's not a problem in my Z ultra i had it installed still got 8 hour in xperia....Can you please say exactly how much mins it'll take from 0% to 100% ??? and how much hours will i get on 3G/4G?? I got 4:20 hours on 3G using whatsapp,chrome continuously without sleep...Should i get my device replaced or this is all moto g4 plus can do???
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