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6 Posts

04-11-2019

Turkey

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  • Message 41 of 99

Re: Moto g4 plus low sound after Oreo 8.1 update

2019-04-16, 7:13 AM
Benim telefonda da aynı ses problemi var
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30 Posts

02-22-2019

India

348 Signins

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  • Posts: 30
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  • Message 42 of 99

Re: Moto G4 Plus Audio Issues

2019-04-20, 12:57 PM

Is 3.5 mm jack output is ok? Or is There also a low volume problem?

EDP
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6 Posts

04-11-2019

Turkey

17 Signins

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  • Message 43 of 99

Re: Moto G4 Plus Audio Issues

2019-04-20, 13:02 PM
3.5 mm kulaklık takılı olduğunda problem yok.
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5 Posts

04-22-2019

Brazil

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  • Message 44 of 99

Re: Moto G4 Plus Audio Issues

2019-04-22, 22:44 PM

Any updates?

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5 Posts

04-12-2019

United States of America

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Re: Moto G4 Plus Audio Issues

2019-04-22, 22:59 PM

I spoke to a live support person last week. My options are to get a replacement phone at a charge of $75-150. I might as well get a new non-Motorola phone. She wasn't very helpful. 

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4 Posts

05-03-2019

Brazil

3 Signins

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Re: Moto g4 plus low sound after Oreo 8.1 update

2019-05-03, 21:28 PM
I have the same problem, I already did all of the steps than you asked to. It is clearly a problem with the oreo's update. When will you fix it, pls?!
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4 Posts

05-03-2019

Brazil

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  • Message 47 of 99

Re: Problems After Oreo 8.1 Update

2019-05-03, 21:42 PM

After the last update (oreo's one) the Phone's sound lows automaticly after 3 seconds, even been setted to maximum. I've tryed everything than is on the support forum: safe mode, hardware test, everything. But as i saw (and you can see) in other costumers posts, this is some bug with the update. Not an app or hardware issue.
Please, fix this bug.
Is there any researching about this bug going on?
Thx

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4 Posts

05-03-2019

Brazil

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  • Message 48 of 99

Re: Problems After Oreo 8.1 Update

2019-05-03, 21:44 PM

I have the same problem. And, no, it does not afects the calling sounds. Just media sounds, like youtube, music, games, everything but the calls. I've already tryed safe mode restarting without sucess. It is a bug with the last update.

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17 Posts

04-08-2019

Netherlands

23 Signins

162 Page Views

  • Posts: 17
  • Registered: ‎04-08-2019
  • Location: Netherlands
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  • Message 49 of 99

Re: Problems After Oreo 8.1 Update

2019-05-04, 7:00 AM

Calls on loudspeaker do give the same problems

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3 Posts

10-28-2016

United States of America

26 Signins

140 Page Views

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  • Registered: ‎10-28-2016
  • Location: United States of America
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  • Message 50 of 99

Re: Problems After Oreo 8.1 Update

2019-05-11, 11:32 AM

It's pretty clear that no further support is coming for the Moto G4 Plus Oreo update fiasco. I've just purchased a new non-Moto phone and won't ever return to this manufacturer. This is just shameful. Potential Moto buyers beware. Customer support is pathetic. 

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