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3 Posts

01-02-2018

India

3 Signins

56 Page Views

  • Posts: 3
  • Registered: ‎01-02-2018
  • Location: India
  • Views: 56
  • Message 1 of 2

Moto G4 Plus Shutting down frequently .

2018-01-02, 10:05 AM

My Phone shutting down very frequently , It's realy frustating and irritating me ,I approched customer care in hyderabad and they said its battery problem we need to replace battery it costs 2K beacuse i am not in 1y warrenty,I am getting this issue after nauget update in phone,It's not my fault its comapny testing issue,Why should i pay money for new battery,I brought 4 phones from moto(G4,G4 Plus,G5 Plus,E4Plus),I am afraid now if i got issues in this phones i am expecting same replay from Moto care, Irresposible and inethical moto team. 

 

Need justice for my moto G4 plus. 

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 2 of 2

Re: Moto G4 Plus Shutting down frequently .

2018-01-02, 13:36 PM

Hi, Naseer9999.

 

Please do not start new threads before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. There is already a long discussion on this here, so please post there.

Locking this thread. Link to existing thread.

 

Also, please be informed that a hard reset fixes the issues, you can try in safe mode if that helps? Let us know.

 

Thanks,

Swaraj

-Moto Support

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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