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8 Posts

01-03-2018

Germany

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Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2018-01-03, 10:34 AM

Hi,

 

My Moto G4 plus keeps dropping Wifi connection soon after it connects. I have noticed that it even fails to connect to some Wifi networks. 

 

The Wifi network that I am trying to connect to at home is perfectly working since all other devices at home connect to it without any problems. I have also noticed that the cellular signal gets knocked off the moment the Wifi connection drops on my phone.

 

This was not the case a month ago. I received a new modem router and I thought that it was because of this but I am unable to connect to any wifi network. I have tried the few fixes that were available online (Turning off the Wifi scanning and also switching it to GPS only) but it did not resolve the issue. I also performed a factory reset and the problem exists. There is another friend of mine who has the exact same model that was purchased a few weeks after I bought my phone and has the same Wifi connectivity problem. 

 

I have noticed that a lot of people in the forum have similar issues, but I have not come across a permanent fix. Any help will be greatly appreciated.

 

Thank you :)

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5996 Posts

12-04-2017

India

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Re: Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2018-01-03, 11:26 AM

Hi, JK54.

 

Please do not start new threads before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. There is already a long discussion on this here, so please post there.
Locking this thread.

 

Thanks,

Swaraj

-Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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12 Posts

07-16-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 3 of 6

Re:Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2020-07-15, 8:01 AM
Regards existing treads your "here" does not work, error.
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2999 Posts

04-04-2018

India

404 Signins

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Re:Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2020-07-15, 10:15 AM

@ the-beekeeper wrote:
 

Regards existing treads your "here" does not work, error.

 

Hi,

 

Please help us understand more about your concern with the device. The above post link was from our old forums.

 

Let me know, I am here to help!

 

Regards,

Suman



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8 Posts

07-13-2016

India

16 Signins

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  • Message 5 of 6

Re:Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2020-09-09, 5:19 AM

Hi Experts,

 

Me too facing the same issue with my Moto G4 plus.

 

Please guide.

 

Regards,

Tushar Chavan

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2999 Posts

04-04-2018

India

404 Signins

27725 Page Views

  • Posts: 2999
  • Registered: ‎04-04-2018
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Re:Moto G4 Plus not connecting to Wifi and dropping wifi connections frequently

2020-09-09, 11:02 AM

@ tusharchavan wrote:
 

 

Hi Experts,

 

Me too facing the same issue with my Moto G4 plus.

 

Please guide.

 

Regards,

Tushar Chavan

 

Hi,

 

Sorry to know about your concern and thanks for writing to us! May I know if you have tried any troubleshooting steps? Since when have you been facing this?

 

Please let me know for further assistance.

 

Regards,

Suman



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