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07-07-2020

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Moto G4 battery draining quickly

2020-07-07, 18:51 PM
Hi I have had the battery replaced recently and have also performed a factory reset but still the battery is draining very quickly on my Moto G4 phone. It seems to drain very quickly in the first hour after charging ( about 25%) and then stay stable for a few hours before rapidly draining again. This is with hardly any use. I have attached some pictures of what the battery use shows on an average day. Hopefully someone can advise me on how to fix this problem. Thanks
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1965 Posts

10-16-2018

GB

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Re:Moto G4 battery draining quickly

2020-07-07, 18:56 PM

Try running in Safmode for a couple of hours with a full charge and see if it does it?

 

 

Press the Power button and on the Shutdown menu long press until the Safemode option appears and take that.

 

The phone will restart but not load any of your 3rd party installed apps. If it runs normal it's most likely one of your apps you use causing it :/

 

 

 

 

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2 Posts

07-07-2020

GB

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Re:Moto G4 battery draining quickly

2020-07-09, 8:12 AM
Thanks for your reply. I have run it on safe mode. It does the same thing except the big drop in charge after unplugging s slightly less. It dropped from 100 to 86% in about 1 hr instead of 100 to 78%. It is still dropping quickly even though I am not using it. What could the problem be and how could i fix it
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1965 Posts

10-16-2018

GB

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Re:Moto G4 battery draining quickly

2020-07-09, 8:26 AM

My next thought would be a faulty battery so you may have to take it to a Moto repair or local phone shop unless under warranty.

 

However something you can try yourself is a Hard Reset from Recovery mode but backup everything on the phone first.

 

Put this into a search engine,

 

motorola g4 hard reset from recovery mode

 

If the re-install asks to re-install from backups say NO and skip them and set up the phone manually. That way you rule out any backed up apps that might cause a problem.

 

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1 Posts

07-14-2020

IN

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Re:Moto G4 battery draining quickly

2020-07-14, 4:56 AM
Just got new battery from Moto service center but still battery drains very quickly,on usage in 5 minutes phone gets heated up,I don't play games in my mobile, please help
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2817 Posts

04-04-2018

IN

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Re:Moto G4 battery draining quickly

2020-07-15, 10:16 AM

@ Gumthaak wrote:
 

Just got new battery from Moto service center but still battery drains very quickly,on usage in 5 minutes phone gets heated up,I don't play games in my mobile, please help

 

Hi,

 

Sorry to know about this. Kindly email us regarding your concern with your contact number and device IMEI number at apsocial@motorola.com for further assistance.

 

Regards,

Suman



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2 Posts

09-24-2019

IN

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Re:Moto G4 battery draining quickly

2020-07-28, 13:54 PM
Moto G4PLUS
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