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8 Posts

09-27-2016

SG

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  • Message 11 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-10-17, 15:48 PM
I have the same problem. It's now October 2017. Any solutions to this?
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10 Posts

09-16-2017

DE

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  • Message 12 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-10-17, 19:09 PM

Same here. After few seconds or minutes the phone crashes and reboots using VPN. I'am still on 7.0. maybe Google fixed this with 7.1 or 7.1.1 when it is not a MOTO BUG but with the great update strategy of Motorola Today :-)

Pray that 8.0 will fix this and your are one of the lucky G4 Plus owners.

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4 Posts

08-29-2017

DE

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  • Message 13 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-21, 9:43 AM

Hi,

 

just an update and a workaround for Fritzbox useres: I'm using now MyFritzApp2, which is creating a VPN connection. Up to now there was no crash/reboot with this method. This is only applicable with AVM Fritzbox. I have a 7390.

 

With the "manual" method it crashes and mostly it deletes its VPN configuration.

 

Br,

Matthias

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10 Posts

09-16-2017

DE

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  • Message 14 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-26, 14:23 PM
Can you explain, how can i verify that vpn is established for all apps when i start MyFritzApp2
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4 Posts

08-29-2017

DE

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  • Message 15 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-27, 10:33 AM

Hi,

 

you can see a key in top of the home screen, like it is there if you have a "manual" VPN.

 

Note: If you start the app the first time, you need to synchronize it with the fritzbox in the LAN. Then you can easily activate "home network connection"/Heimnetzwerkverbindung.

 

Br,

Matthias

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2 Posts

05-31-2017

US

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  • Message 16 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-27, 12:31 PM

Hi everyone, I got the idea from one of the replies to this thread, and that is to use a third-party VPN client instead of the native one. And that solved the problem for me! My phone hasn't frozen again since.

 

The client I've been using is AnyConnect, in case anyone else wants to try it.

0 person found this solution to be helpful.

This helped me too

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29 Posts

02-14-2017

PT

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  • Message 17 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-27, 17:44 PM

Why the hell anyone marked this as solved????

 

This ISN'T SOLVED.

 

Not everyone want / can use third party apps to connect to VPN. For instance I use l2tp vpn on windows server and there are no free vpn client that works for this but the NATIVE VPN CLIENT on Android.

 

If it worked flawless in previous version LENOVO HAS TO CORRECT IT.

 

And NO IT'S NOT SOLVED.

 

I will never again buy anything from this brand.

 

RIP Motorola

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10 Posts

09-16-2017

DE

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  • Message 18 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-27, 19:52 PM

Many thanks to MatthiasNK.

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10 Posts

09-16-2017

DE

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  • Message 19 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-11-27, 20:06 PM

Fully agree with that vonpire.

Should be solved in standard.

Can we re-open the thread?

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1 Posts

12-12-2017

DE

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  • Message 20 of 24

Re: Moto G4 freezes/automatically restarts when using VPN after update to Nougat

2017-12-12, 7:00 AM

Same problem here with Moto G4 and Android 7.0.

 

I can establish a VPN Connection but after maximum 2 Minutes my phone completely freezes. Third-Party Apps have the same problem....

 

Not Solved by yet. Please reopen or I have to start a new thread.

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