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1 Posts

12-20-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-20, 13:31 PM

I too have the same problem, I have used back cover also, Still there are scratches, Photos looks like 2MP camera picture. 

Bad experience, Not satisfied.

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1 Posts

12-23-2016

IN

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Moto G4 plus rear camera glass scratches

2016-12-23, 11:40 AM

Moto g4 rear camera scratches 

 

Lenovo is degrading service of moto. I was brand loyal used moto phones always but now I feel like I am cheated. 

 

Rear camera has so many scratches even after back garud. Rear camera is damaged and no one to help . In service centers and any place. 

I will not buy moto again or lenovo. 

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1 Posts

12-23-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-23, 12:20 PM

Yaa I am also facing same 

But service center asked for 2200 rupees to solved it in 15 days 

I think Moto name faded away in umbrella of Lenovo

They said me that we are changing whole back not camera 

Me :- Ok but give me return old back

           They deniey me 

 

So if you replace my camera without any cost it is ok but how could you take old back while I am paid for new one 

They are master in business not service Moto ruined in Lenovo ???

 

I think company have replace it free of cost

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1 Posts

12-24-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-24, 10:27 AM

there are so many scratches, care service charging Rs.950/- for glass replacement.

ridiculous.  

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21 Posts

11-05-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-24, 10:32 AM

Hi PRTKV24,

Can you mention the city name 

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21 Posts

11-05-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-24, 10:34 AM
Did you also had problem rear glass scratches and photo clarity was bad
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1 Posts

12-25-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-25, 14:07 PM
I also have this problem plz send solution of this camara glass getted scratches plz send out an email that we show to our service center and they replace without any cost
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1485 Posts

08-11-2013

US

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Re: Moto G4 plus rear camera glass scratches

2016-12-25, 15:01 PM

Unfortunately, and you would know this if you had read the many discussions, scratching the back of the phone is considered user damage and is not covered by warranty. So there is no free replacement being offered. Personally, I have posted images of my own G4 twice and it still has NO scratches on it. So it is possible to avoid the problem.

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1 Posts

12-26-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-26, 7:01 AM

Worst quaality of rear camera glass. I have go to service center they told me for change the glass take 3600 RS for change rear glass. Why i am paid this amount my mobile in under warranty. The  moto company why use the poor quality glass resolve my problem 

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23 Posts

11-23-2016

IN

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Re: Moto G4 plus rear camera glass scratches

2016-12-26, 14:52 PM
I am facing same issue abaut camera scratches of my g4 plus,there my five friends which have same issue abaut camera scratches,if u say that u dont have any scratches then u have definately brand new phone,really camera glass quality is very poor than g3,

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