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2 Posts

11-27-2016

US

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Moto G4 won't send photos with messages

2016-12-01, 21:42 PM

I have been unable to attach/send photos with messges. I have also had a problem with messages to multiple recipients.

Could this be a WiFi issue?

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Re: Moto G4 won't send photos with messages

2016-12-01, 22:08 PM

Hi tbeckett,

 

Are you referring sending or attaching photos using a text message? Could you be more specific.

 

Thanks,

Joy

Motorola Support

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11 Posts

01-28-2017

US

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Re: Moto G4 won't send photos with messages

2017-02-25, 18:45 PM

I have this problem too.  When connected to the internet via wifi Messenger will only receive and send Text. It will not do pictures. I have data off.  If  a picture is attached to an email the phone will receive it. I can allso send pictures attached to email.

When data is turned on Messenger receives and sends pictures but it appears data time is used.  Is this programed into the Messenger App or is this an Android thing?  A friend has an Iphone and his sends and receives pictures with Messenger and no data time is charged when he is on wifi.

Robert

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1 Posts

04-21-2017

US

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Re: Moto G4 won't send photos with messages

2017-04-21, 20:44 PM

Can not send attachments in a text either??? It says "Not sent. Tap to try again" I sent a photo to myself via text and got it. 

 

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Re: Moto G4 won't send photos with messages

2017-04-25, 19:47 PM

wrote:

I have this problem too.  When connected to the internet via wifi Messenger will only receive and send Text. It will not do pictures. I have data off.  If  a picture is attached to an email the phone will receive it. I can allso send pictures attached to email.

When data is turned on Messenger receives and sends pictures but it appears data time is used.  Is this programed into the Messenger App or is this an Android thing?  A friend has an Iphone and his sends and receives pictures with Messenger and no data time is charged when he is on wifi.

Robert


Hi rfinch26,

 

Sorry for the delay. If you have strong internet connection, there couldn't have a problem. Try uninstalling and installing the messenger app.

 

- Joy

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1 Posts

07-28-2020

CA

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Re:Moto G4 won't send photos with messages

2020-07-28, 20:51 PM
I recently changed my chat'r plan and now I cannot attach photos to my texts to non chat'r or non moto phones.
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2585 Posts

04-04-2018

IN

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Re:Moto G4 won't send photos with messages

2020-07-30, 11:36 AM

@ Wistrose wrote:
 

I recently changed my chat'r plan and now I cannot attach photos to my texts to non chat'r or non moto phones.

 

Hi, 

 

Thanks for writing to us! Have you contacted your Network provider regarding this?

 

If not, I would suggest you do it and let me know how it goes.

 

Regards,

Suman



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1 Posts

08-15-2020

US

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  • Message 8 of 8

Texts not working

2020-08-15, 20:01 PM

What to check, have cleared cache and deleted many texts. 

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