Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G PhonesMoto G4 / Moto G4 Plus / Moto G4 Play
All Forum Topics
Options

18 Posts

05-08-2017

Argentina

32 Signins

370 Page Views

  • Posts: 18
  • Registered: ‎05-08-2017
  • Location: Argentina
  • Views: 370
  • Message 1 of 8

Moto g4 plus nougat update

2017-07-12, 16:11 PM

Hi,

 

i have a g4 plus and i dont know why im not getting the nougat update through the settings menu.

 

My phone is not linked to any operator as its a retail phone.

 

IMEI: 354120073815506

Model/SKU: XT1641

 

Please help me solve this as this is the 2nd time in 3 weeks that i contact the support team to give me an answer and i dont really want to get this update via OTA instead of Motorola/Lenovo oficial update channel.

 

I bought this phone as i considered that motorola keeps android mostly updated.. but im starting to think that thats not true and also that the support from the company is really disapointing.

 

if you need further information as print screens, please dont hesitate to ask.

 

i hope that this is the last time i make a post about this.

 

thanks!

Reply
Options

18 Posts

05-08-2017

Argentina

32 Signins

370 Page Views

  • Posts: 18
  • Registered: ‎05-08-2017
  • Location: Argentina
  • Views: 370
  • Message 2 of 8

Moto G4 Plus (retial) - android nougat update not appearing

2017-07-12, 16:09 PM

Hi,

 

i have a g4 plus and i dont know why im not getting the nougat update through the settings menu.

 

My phone is not linked to any operator as its a retail phone.

 

IMEI: 354120073815506

Model/SKU: XT1641

 

Please help me solve this as this is the 2nd time in 3 weeks that i contact the support team to give me an answer and i dont really want to get this update via OTA instead of Motorola/Lenovo oficial update channel.

 

I bought this phone as i considered that motorola keeps android mostly updated.. but im starting to think that thats not true and also that the support from the company is really disapointing.

 

if you need further information as print screens, please dont hesitate to ask.

 

i hope that this is the last time i make a post about this.

 

thanks!

Reply
Options

28352 Posts

02-02-2016

United States of America

5842 Signins

132780 Page Views

  • Posts: 28352
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 132780
  • Message 3 of 8

Re: Moto g4 plus nougat update

2017-07-12, 17:10 PM

What does your phone say under settings-about phone software channel and build number?


* Search box is your friend * I don't respond to PM if question belongs in forum
Reply
Options

32 Posts

04-13-2017

United States of America

84 Signins

972 Page Views

  • Posts: 32
  • Registered: ‎04-13-2017
  • Location: United States of America
  • Views: 972
  • Message 4 of 8

Re: Moto g4 plus nougat update

2017-07-19, 5:32 AM

Consider yourself lucky and move on

Reply
Options

18 Posts

05-08-2017

Argentina

32 Signins

370 Page Views

  • Posts: 18
  • Registered: ‎05-08-2017
  • Location: Argentina
  • Views: 370
  • Message 5 of 8

Re: Moto g4 plus nougat update

2017-07-19, 12:47 PM

Hi!

 

Software Chanel: tefpe

 

Build number: MPJ24.139-23.1

 

Regards!

Reply
Options

28352 Posts

02-02-2016

United States of America

5842 Signins

132780 Page Views

  • Posts: 28352
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 132780
  • Message 6 of 8

Re: Moto g4 plus nougat update

2017-07-19, 20:43 PM

wrote:

Hi!

 

Software Chanel: tefpe

 

Build number: MPJ24.139-23.1

 

Regards!


You are on the latest release. N has not been released yet for your phone 


* Search box is your friend * I don't respond to PM if question belongs in forum
Reply
Options

18 Posts

05-08-2017

Argentina

32 Signins

370 Page Views

  • Posts: 18
  • Registered: ‎05-08-2017
  • Location: Argentina
  • Views: 370
  • Message 7 of 8

Re: Moto g4 plus nougat update

2017-07-19, 20:50 PM

Thanks! 

 

Why i'm not getting the N update?

Motorola/lenovo launched the update months ago...

 

Do you have any idea of when i'm going to get the update or of i ever gonn recieve it?

 

Thanks!

 

 

Reply
Options

18 Posts

05-08-2017

Argentina

32 Signins

370 Page Views

  • Posts: 18
  • Registered: ‎05-08-2017
  • Location: Argentina
  • Views: 370
  • Message 8 of 8

Re: Moto g4 plus nougat update

2017-09-10, 16:38 PM

Please consider some support here, i still dont have the N update. This is ridiculous as all the users i know that have a motog4 plus have the N update...... thanks support team for all your help..(?)

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms