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04-09-2020

US

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Moto g4 plus suddenly switch off also Ghost touch

2020-04-09, 17:51 PM
Moto g4 plus It get suddenly switch off whenever i use internet also i when increase the brightness of display it get working automatically like ghost touch. Please give me some suggestions about it. Thank you.
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2798 Posts

04-04-2018

IN

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Re:Moto g4 plus suddenly switch off also Ghost touch

2020-04-10, 8:48 AM

@ Kushcool wrote:
 

Moto g4 plusIt get suddenly switch off whenever i use internet also i when increase the brightness of display it get working automatically like ghost touch.Please give me some suggestions about it.Thank you.

 

Hi,

 

Sorry to know about this and thanks for posting! I would suggest you check your device in Safe Mode and observe it for some time. 

 

If the issue persists, kindly perform a Factory Data Reset in your device by taking a back up of your contacts and data. However, after performing the reset, if you see no improvement, unfortunately, a repair would be the next option.

 

Let me know how it goes.

 

Regards,

Suman



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