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30 Posts

02-22-2019

India

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  • Message 11 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-02-27, 6:51 AM
I have Uploaded My details As u mentioned. Kindly Please look into it.
Thank you .
EDP
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7 Posts

02-22-2019

India

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  • Message 12 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-02-27, 13:53 PM

Thank you for replying.i updated my profile as per your instructions hope I get back my oreo update .once again thank you

Shilagh
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332 Posts

02-11-2019

Philippines

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  • Message 13 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-02-27, 16:27 PM

Hi Shilagh1,

 

I appreciate that. We'll look into this deeper and get back to you after. In the meantime, let us know if you have other questions.

 

Regards,
May
Moto Support

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3 Posts

03-01-2019

India

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  • Message 14 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-01, 13:19 PM

Hi Support team,

 

I also lost the update due to factory reset. It's been a week now :(

 

Could you please help me?

 

 

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5996 Posts

12-04-2017

India

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  • Message 15 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-01, 15:01 PM

 wrote:

Hi Support team,

 

I also lost the update due to factory reset. It's been a week now :(

 

Could you please help me?

 

 


Hi, gsundar93,

 

Thank you for writing to us, please be informed that we are actively working on this. We will keep you posted once we have more information.

 

Regards,

Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

03-01-2019

India

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  • Message 16 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-01, 17:41 PM

I have updated my profile with device information. Could you please have a look at it and make the update available for my device?

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30 Posts

02-22-2019

India

348 Signins

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  • Posts: 30
  • Registered: ‎02-22-2019
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  • Views: 1394
  • Message 17 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-01, 18:32 PM

Hello support Team,

 

Thank you for Replying

 

Same For me , lost the update after reset.

And i have already updated my profile.

Please look in to it and made update available for me.☺️

EDP
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3 Posts

03-05-2019

India

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  • Message 18 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-06, 4:56 AM

It's already more than 20 days since I reset my phone after I saw Oreo Update Notification. Since then I'm waiting for the Update Notification to come up again and Trying to Check for the Update Manually too. But neither of the options seems to work. Where is the Oreo Update for me?

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3 Posts

03-01-2019

India

5 Signins

82 Page Views

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  • Message 19 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-06, 7:33 AM

Hi,

 

I'm really happy that you are actively working to resolve the issue. But could you please let me know when you will provide the update to me?

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1 Posts

03-07-2019

India

2 Signins

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  • Message 20 of 41

Re: No Oreo update in moto g4 plus after factory data reset

2019-03-07, 5:42 AM

I have also lost the update after 15 days till it not showing anykind of update notification so can you help me to resolve it?! Let me know this, reply ASAP.

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