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4 Posts

03-24-2017

Spain

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No outgoing calls with Android Auto after upgrade to Nougat

2017-03-24, 13:16 PM

Hello,

 

after the upgrade I can't make any calls with Android Auto. I can receive them though. Moto G4 Plus.

 

If I unplug the phone (Android Auto shuts down) I can make calls through Bluetooth with no problem.

 

Any help would be appreciated. Thank you

 

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28352 Posts

02-02-2016

United States of America

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-03-24, 14:31 PM

wrote:

Hello,

 

after the upgrade I can't make any calls with Android Auto. I can receive them though. Moto G4 Plus.

 

If I unplug the phone (Android Auto shuts down) I can make calls through Bluetooth with no problem.

 

Any help would be appreciated. Thank you

 


Have you tried clearing cache/data for Android auto? Clear cache on phone? Reboot phone? If all else fails, maybe a factory data reset. 


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2 Posts

06-17-2017

Sweden

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-06-17, 11:38 AM

I have the exact same problem! Please take responsibility and solve this issue. It's very very irritating. Have seriously been thinking to buy another phone just because I use the car every day and now have no unplug the phone (Moto G4) to be able to make a call. 

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2 Posts

06-17-2017

Sweden

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-06-17, 18:53 PM

Hi, I have the very same problem I have even reseted my phone to factory settings, which was not a soution to the  problem. I am really ready to abandon Moto G because of this. I have no problem when I try my wifes Samsung 6.

 

PLEASE TAKE ACTION ON THIS! This i BIG problem which makes me mad on the phone every day.

 

/Robert

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4 Posts

03-24-2017

Spain

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-06-17, 19:13 PM

I see I'm not the only one with the problem. Yes I did a factory reset some weeks ago. Didn't work.

 

Quite frustrating because in order to make a call while driving, I have to unplug the phone, obviously I lose the maps, so I have to choose between call or maps. It's ridiculous.

 

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2 Posts

06-19-2017

United States of America

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-06-19, 2:15 AM

I had not tried to make outgoing calls before the Nougat upgrade since we didn't have our new Honda vehicle then, but not only am I unable to make calls via android auto, (can only receive them), but even on blue tooth only, outgoing calls immediately hang up instead of connectiong. Is motorola going to fix this with a software upgrade or do we need to look for a new handset?

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2 Posts

06-19-2017

United States of America

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-06-20, 2:58 AM

Don't know if this will help anyone else with this problem, but I contacted Lenovo support and they suggested this, which worked for our MotoG4+ phones in getting them to connect outgoing calls from a blue tooth connection in our vehicle, haven't tried it with android auto yet, but will tomorrow:

go to settings - select Apps, then All Apps - press the 3 dots at the upper right hand corner of the screen, and select 'reset App preferences'. Where our phones wouldn't connect outgoing calls, but would immediately hang up, they now connect calls through blue tooth connection on our 2017 Honda truck.

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2 Posts

09-04-2017

United Kingdom of Great Britain and Northern Ireland

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-09-04, 19:25 PM

I have the same problem!! This is rubbish. Please fix!

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4 Posts

03-24-2017

Spain

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Re: No outgoing calls with Android Auto after upgrade to Nougat

2017-09-04, 20:09 PM

It was fixed by the last summer update, june/july or so.

 

Reset app preferences is a bad advice because it removes all apps' permissions so some of then just fail in some ways, other are better programmed and ask you again if you want to grant them permissions. Like using GPS, accessing storage etc.

 

 

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