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3 Posts

01-08-2017

India

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Notification and play store

2017-01-08, 17:43 PM

First of all, thanks for nougat update. But the bugs I have seen are

      1. While drawing the notification area, both partially and fully, the time and date are not shown properly.

      2. Before nougat update, while using full screen apps, if I want to see notification area, I can just touch the fingerprint scanner. By after nougat update , I can't do this. This is helpful especially using full screen apps like games and watching videos(because I can watch the video without touching the screen if I want to see the notification bar so that the screen won't get any finger prints while watching the video). So, please consider it.

      3. And the major problem which is totally annoying me is that I can't download our update play store apps in roaming.... Please please.... Do a fix immediately as soon as possible...

                    

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6208 Posts

10-05-2016

United States of America

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Re: Notification and play store

2017-01-09, 22:50 PM

wrote:

First of all, thanks for nougat update. But the bugs I have seen are

      1. While drawing the notification area, both partially and fully, the time and date are not shown properly.

      2. Before nougat update, while using full screen apps, if I want to see notification area, I can just touch the fingerprint scanner. By after nougat update , I can't do this. This is helpful especially using full screen apps like games and watching videos(because I can watch the video without touching the screen if I want to see the notification bar so that the screen won't get any finger prints while watching the video). So, please consider it.

      3. And the major problem which is totally annoying me is that I can't download our update play store apps in roaming.... Please please.... Do a fix immediately as soon as possible...

                    


Hi Saijayavinoth,

 

1. Would you share us a video showing this issue? 

2. On Nougat update, the fingerprint will now lock the screen.

3. We're aware of this issue and actively investigating.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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6208 Posts

10-05-2016

United States of America

707 Signins

60522 Page Views

  • Posts: 6208
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 60522
  • Message 2 of 6

Re: Notification and play store

2017-01-09, 22:50 PM

wrote:

First of all, thanks for nougat update. But the bugs I have seen are

      1. While drawing the notification area, both partially and fully, the time and date are not shown properly.

      2. Before nougat update, while using full screen apps, if I want to see notification area, I can just touch the fingerprint scanner. By after nougat update , I can't do this. This is helpful especially using full screen apps like games and watching videos(because I can watch the video without touching the screen if I want to see the notification bar so that the screen won't get any finger prints while watching the video). So, please consider it.

      3. And the major problem which is totally annoying me is that I can't download our update play store apps in roaming.... Please please.... Do a fix immediately as soon as possible...

                    


Hi Saijayavinoth,

 

1. Would you share us a video showing this issue? 

2. On Nougat update, the fingerprint will now lock the screen.

3. We're aware of this issue and actively investigating.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.

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3 Posts

01-08-2017

India

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  • Message 3 of 6

Re: Notification and play store

2017-01-10, 2:26 AM
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59 Posts

12-29-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 4 of 6

Re: Notification and play store

2017-01-10, 9:11 AM
Hopefully Moto can investigate and suggest workarounds for the 3rd issue, however it does look like it's down to Google to fix/change the block on Google Play with roaming.
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6208 Posts

10-05-2016

United States of America

707 Signins

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  • Posts: 6208
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 60522
  • Message 5 of 6

Re: Notification and play store

2017-01-24, 14:26 PM

Hi Saijayavinoth,

 

Sorry for the delay. Would you please try to change the font size to see if the issue is resolved? Let us know, thanks!

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
Reply
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6208 Posts

10-05-2016

United States of America

707 Signins

60522 Page Views

  • Posts: 6208
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 60522
  • Message 6 of 6

Re: Notification and play store

2017-01-24, 14:29 PM

wrote:

First of all, thanks for nougat update. But the bugs I have seen are

      1. While drawing the notification area, both partially and fully, the time and date are not shown properly.

      2. Before nougat update, while using full screen apps, if I want to see notification area, I can just touch the fingerprint scanner. By after nougat update , I can't do this. This is helpful especially using full screen apps like games and watching videos(because I can watch the video without touching the screen if I want to see the notification bar so that the screen won't get any finger prints while watching the video). So, please consider it.

      3. And the major problem which is totally annoying me is that I can't download our update play store apps in roaming.... Please please.... Do a fix immediately as soon as possible...

                    


Hi ,

 

Sorry for the delay. 1.) Would you please try to change the font size to see if the issue is resolved? 2.) This is working as designed. 3.) Waiting for response from engineers. 

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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