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5 Posts

09-05-2017

India

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  • Posts: 5
  • Registered: ‎09-05-2017
  • Location: India
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  • Message 1 of 2

Nougat giving charging issues in moto g4 play!!!

2018-02-21, 19:33 PM

Since updating nougat in my phone in every 10-15 days my phone starts having issue like phone charging slowly and battery draining very fast.

i wanna a solution of the problem with a update or wanna way to downgrade my phone to marshmallow.

hoping for a solution at earliest.

raunak chitlangia

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2438 Posts

12-19-2016

Philippines

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  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: Philippines
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Re: Nougat giving charging issues in moto g4 play!!!

2018-03-02, 22:26 PM

Hi Raunakc

 

Sorry, we missed your post. Battery drain is common after updating your phone to the latest update as it requires more battery to successfully complete its update. It may take a few charging cycles before the battery settles after an update. We suggest customers observe their phone for days about this behavior and recommend doing clear cache partition and see if there will be some improvement.

 
Regards,
Ella
Motorola Support
 
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