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68 Posts

09-23-2016

India

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  • Message 1431 of 2450

Re: Nougat update news for ALL G4

2017-08-30, 5:33 AM

Oh! I'm in india will i get the update probably in September?

Kk
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13219 Posts

02-02-2016

United States of America

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Re: Nougat update news for ALL G4

2017-08-30, 10:14 AM

wrote:

In my experience most forum mods are power mad, and an answer of someday is not an answer. It's not solved, but it makes me question buying another Motorola/Lenovo product.


Yes, we love to have power....HaHaHa

We know about updates when the public does. So you don't know us...

You really think we like not having information? We spend our free time here. We don't work for Moto.

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285 Posts

08-15-2017

United States of America

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Re: Nougat update news for ALL G4

2017-08-30, 10:19 AM

Last night i sent 2 questions to customer service: 'When wil my Moto G4 Play XT1607 get Android N', and 'What phones are scheduled to get Android O?'  Lets see what they say.

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28352 Posts

02-02-2016

United States of America

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  • Message 1434 of 2450

Re: Nougat update news for ALL G4

2017-08-30, 11:26 AM

wrote:

Last night i sent 2 questions to customer service: 'When wil my Moto G4 Play XT1607 get Android N', and 'What phones are scheduled to get Android O?'  Lets see what they say.


They will answer the question the same way they have answered for the past few years.  If you read through this thread, many others have sent the same email.  


* Search box is your friend * I don't respond to PM if question belongs in forum
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285 Posts

08-15-2017

United States of America

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Re: Nougat update news for ALL G4

2017-08-30, 11:36 AM

Do you know how many people have been pushed away from repeat business with Motorola over this? Every web page that I've been on, including this one, dissatified customers are saying they'll never buy a Moto again.  Motorola better get its act together or their gonna be known as a substandard company.

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11 Posts

08-24-2017

Venezuela (Bolivarian Republic of)

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  • Message 1436 of 2450

Re: Nougat update news for ALL G4

2017-08-30, 11:51 AM
This the only you can get from Moto.
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285 Posts

08-15-2017

United States of America

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  • Message 1437 of 2450

Re: Nougat update news for ALL G4

2017-08-30, 13:01 PM

I recently visited Samsung web site. They had a page that listed all their phones and how many updates each would get. This is good customer service Motorola could learn from their competitors. 

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28352 Posts

02-02-2016

United States of America

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  • Message 1438 of 2450

Re: Nougat update news for ALL G4

2017-08-30, 13:10 PM

wrote:

I recently visited Samsung web site. They had a page that listed all their phones and how many updates each would get. This is good customer service Motorola could learn from their competitors. 


I can't find that page on Samsung's site (it would be interesting to see if you have the link). But they do what they do. I have never seen them supply dates, and I have seen them miss dates, and cancel updates. I have had many Samsung phones.

 

But this is a Motorola site, and agree or not, Motorola has been consistent in their messaging. 

 

Motorola has a page that also lists by phone what updates it will get. The G4 Play is listed as getting Android 7 (that is what this thread is now about):

 

https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949

 

No phones have been listed as getting Android O yet. I don't think any manufacturer has commited to that yet - other then Google. 

 


* Search box is your friend * I don't respond to PM if question belongs in forum
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285 Posts

08-15-2017

United States of America

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Re: Nougat update news for ALL G4

2017-08-30, 14:41 PM

You got it, on topic only.  Now - why hasn't Motorola had the courtesy of some TRUE info about the delay in getting my G4 Play updated?

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26 Posts

08-25-2016

Costa Rica

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  • Message 1440 of 2450

Re: Nougat update news for ALL G4

2017-08-31, 14:26 PM

New update, XT1625 amz prime (16GB), NPJ25.93-14.5.
Security update Jun 1st, 2017.

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