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1 Posts

10-27-2017

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-10-27, 11:22 AM

I'm having the same problem too. I've researched it online and see that lots of other people have had this problem with this phone. I'm going to try running it in safe mode to see if I can figure out what's causing the issue, as was suggested. It has definitely gotten much worse since I added a few new apps.

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3 Posts

07-23-2016

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-10-27, 14:23 PM
So when is Moto going to address this issue, or we just left on our own to figure it out?
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1 Posts

10-28-2017

GB

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-10-28, 12:38 PM

I don't know if anyone has noticed this, it doesn't really affect me in GPS mode as some people have said, and this is my 2nd phone, it really only happens A. When the phones too hot. Or B. When I connect to my Speakers with 3.5mm (only speaker not headphones) or use Bluetooth.

If you use speakers often, then you may face this issue.

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2 Posts

02-26-2017

NO

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-10-30, 17:27 PM

I would like to add my voice to the group that has issues with ghost touch.

 

Have not really noticed any problems while charging. The only time my moto g4 plus freaks out is whenever the screen gets cold. Which is a problem for me since I live in Norway where several months of the year is quite cold. This makes the phone unusable outside for more than 20 seconds before I have to warm it up again. 

 

I'm not going to bother sending it in since that because it probably will not be fixed, or I will receive a replacement with the same problem. But I will definitely not buy a Moto device again. 

 

 

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1 Posts

10-29-2017

US

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Re: (see images) Occasionally screen goes crazy - like its reacting .... (Moto G4 Plus)

2017-10-31, 15:16 PM

Same problem, same area of the phone, happens when not charging, I do not use phone while charging. 

 

Have put in for a replacement, it arrives today, but from all reading here the same thing could happen again.  Had phone about 4 months. 

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5 Posts

11-04-2017

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-11-04, 4:23 AM

I have 2 G4 plus, less than year old, both become totally useless, just start opening and reopening apps, or try to enter unlock code by continuously entering one number, 9's on one fun, I think 4 on the other, I cannot have phones this undependable.  I would return now but we are moving and need phones while driving for 9 days.  We have videos have not yet posted on YouTube, but will soon.  Lenovo must be aware of this problem, and should extend the warranty.

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3 Posts

03-24-2017

IN

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2017-11-04, 4:28 AM

I have this issue when I increase my brightness above 50%. When it increased the screen goes crazy. I need to lower the brightness or need to lock and unlock the phone.

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1 Posts

01-04-2018

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2018-01-04, 6:45 AM
Is there a fix?
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1 Posts

01-13-2018

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2018-01-13, 19:07 PM

Exactly the same symptoms with my Moto G4 1 1/2 year old:   Impossible to unlock, crazy 9s and screen oddities galore.  I have to turn off the screen with  power button and then back to have the device working again.  I am not 100% sure, but I remember the odd behaviour starting along with the upgrade to Android 7.  In desperation I reset the device to factory state, and it ran fine for a while.  After a couple of days, after automatic updadtes and a minimum of apps reinstalled, the crazed screens are back, exactly as before.

 

Anyway.  It looks like a software proble to me.

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30 Posts

12-26-2016

GB

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Re: Occasionally screen goes crazy - like its reacting to touches by itself (Moto G4 Plus)

2018-01-13, 19:29 PM

I have had my phone for 12 months now, and have come to accept not to touch it whilst it’s on charge, otherwise it bounces around like crazy. Once, it became so hot, I thought it was going to combust, but I switched it off and it cooled down.

 

I love the phone, but will buy a Samsung next time!

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