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60 Posts

02-17-2016

IT

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Unable to disable notifications after 7.1.1 update

2018-01-23, 18:55 PM

Hi.

My Moto G4 Play has updated to 7.1.1 today.

Leaving aside the tiny size font of screen notifications, I have noted that it is impossible to disable/delete notifications without clicking on them. With the previous Android version after scrolling down the screen I got the list of active notifications with a smal three-bar symbol on the bottom right corner: if I touched the symbol all the notifications disappeared.

Now there isn't any such symbol and I don't know how to delete/disable all current notifications without hitting them (that is, without opening the relevant app).

--Carlo

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3948 Posts

12-01-2016

PH

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Re: Unable to disable notifications after 7.1.1 update

2018-01-26, 15:57 PM

Hi carlopipitone,

 

We want to help you. Can you send us the screenshot of what you are seeing? 

 


Regards,
Daisy
Moto Support

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60 Posts

02-17-2016

IT

102 Signins

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  • Posts: 60
  • Registered: ‎02-17-2016
  • Location: IT
  • Views: 665
  • Message 3 of 5

Re: Unable to disable notifications after 7.1.1 update

2018-01-26, 17:27 PM

Please find the screenshot here below.

With the previous version of android on the same phone there used to be a 'Clear' clickable option  right beneath the notification windows:

 

 

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3948 Posts

12-01-2016

PH

1423 Signins

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  • Posts: 3948
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  • Message 4 of 5

Re: Unable to disable notifications after 7.1.1 update

2018-02-01, 22:02 PM

wrote:

Please find the screenshot here below.

With the previous version of android on the same phone there used to be a 'Clear' clickable option  right beneath the notification windows:

 

 


We're still checking this and we'll get back to you once there's an update.

 

Would you please update your profile with the serial/IMEI/MEID number of your phone? Make sure that your Motorola Privacy is enabled.>Update your profile here

Regards,
Daisy
Moto Support

 

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60 Posts

02-17-2016

IT

102 Signins

665 Page Views

  • Posts: 60
  • Registered: ‎02-17-2016
  • Location: IT
  • Views: 665
  • Message 5 of 5

Re: Unable to disable notifications after 7.1.1 update

2018-02-07, 13:32 PM
I've found a solution to my 'notifications' issue.
Once I scroll the screen and have the list of notifications, if I scroll one of them to the right it disappears: at that point the old usual 'delete all' option pops up at the bottom the notification list.
--Carlo

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