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428 Posts

07-22-2016

Cyprus

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  • Posts: 428
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  • Location: Cyprus
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  • Message 1 of 2

Weird files downloading

2017-09-13, 7:07 AM

Hello...

I've been having this issue of these files being downloading on their own, I haven't downloaded anything outside of play store in a long time

PS (picture is NOT mine)

 

 

 

 

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2438 Posts

12-19-2016

Philippines

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  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: Philippines
  • Views: 37577
  • Message 2 of 2

Re: Weird files downloading

2017-09-13, 16:36 PM

wrote:

Hello...

I've been having this issue of these files being downloading on their own, I haven't downloaded anything outside of play store in a long time

PS (picture is NOT mine)

 

 

 

 


Hi SnoopDoge

 

That is unusual. But may I know what specifically is the model of your device? 

 

 

There is no way for us to identify where those files came from. But I suggest resetting your app preferences. Go to Settings > Apps > three dots > Reset app preferences. Let me know how it goes. 

 

Regards,
Ella
Motorola Support

 

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