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5 Posts

08-01-2016

India

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security issue in moto G4 plus

2016-08-01, 18:33 PM

Hey, i have got  a  serious security  issue in moto G4 plus.

Like any one can access my phone or unlock my phone with the help of voice command, as we know that moto phone could react from any screen (even locked screen) to google voice command('ok google').  After giving command ok google to the phone, if we put any request to google it will goona unlock the phone,then any one can easily use my phone.

 As It will do the task leaving the phone unlocked afterwards. It responds to everyone's voice even when i have set my voice in voice recognition.

 

"i.e. i commanded my phone to set alarm for 6 am from locked screen.  

  It set the alarm but the phone remain unlocked."

Plss look over this ,it is a serious issue regarding the phone Privacy.

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28352 Posts

02-02-2016

United States of America

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Re: security issue in moto G4 plus

2016-08-01, 18:44 PM

Do you have trusted voice set to unlock your phone? 

 

If it does unlock that anyone can use it, does it relock in a certain time frame? What is your lock timer set to? Are you using trusted place or any other smart lock options?

 

This is a google implementation, it may not be a Moto issue to fix. 


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5 Posts

08-01-2016

India

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Re: security issue in moto G4 plus

2016-08-01, 19:01 PM
Nope , I'm using finger print to unlock the phone. I was just setting up an alarm from locked screen and i have found out this issue.
And I'm not using any other launcher,working on default moto launcher.
Here lock time isnt matter , i have check it too..
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28352 Posts

02-02-2016

United States of America

5842 Signins

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Re: security issue in moto G4 plus

2016-08-01, 19:14 PM

wrote:
Nope , I'm using finger print to unlock the phone. I was just setting up an alarm from locked screen and i have found out this issue.
And I'm not using any other launcher,working on default moto launcher.
Here lock time isnt matter , i have check it too..

You can use fingerprint to unlock phone, but still have other smart lock settings enabled, like location, voice, etc. 

 

I locked my Nexus 5x, and setup an alarm... had to unlock after google heard the command. 


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5 Posts

08-01-2016

India

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Re: security issue in moto G4 plus

2016-08-01, 19:18 PM
Yeah, but any one can easily use if one get to know about this that the phone will unlock, if u give any command from locked screen.
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27 Posts

06-14-2016

Chile

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Re: security issue in moto G4 plus

2016-08-01, 19:32 PM

wrote:
Yeah, but any one can easily use if one get to know about this that the phone will unlock, if u give any command from locked screen.

And that's why we have smart lock, so the phone only unlock if it is your voice the one that says the ok google command....

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5 Posts

08-01-2016

India

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Re: security issue in moto G4 plus

2016-08-01, 19:46 PM
Ah.. I'm using the same. The smart lock,i had already setup my voice and when i told my friend to test whether its working or not..and i found out..it detected him too..
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27 Posts

06-14-2016

Chile

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Re: security issue in moto G4 plus

2016-08-01, 20:12 PM

that means that you and your friend have a similar voice tone... to prevent this, record your "ok google" command in a noise free enviroment so the phone can record your voice the clearest... my brother and i also faced this issue in our phones (i was in my room and i said "ok google", and his tablet unlocked and launched the app in the room next to mine...) so we did a more clear record of the command and no more troubles...

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