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2 Posts

11-17-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2018-11-18, 11:47 AM

Hi,

 

Could you please help to identify if any Apps are causing battery drain in my moto g4 plus?

 

Battery is discharging very quickly. Tried wiping partition cache, doesn't help.

 

My profile updated and my phone carrier is LycaMobile Poland.

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2 Posts

11-17-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2018-11-21, 4:15 AM

Hi Team,

 

Appreciate any response as battery performance has gone down severely. Not even getting 3 to 4 hours of battery backup.

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1 Posts

12-02-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2018-12-02, 14:32 PM

I have completed profile now what next to solve this problem

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1 Posts

12-03-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2018-12-03, 6:11 AM

Updated profile as required. Please have a look why g4 plus abruptly shutsdown., While video streaming or calls or gps navigation. Even battery level is 60 plus, also enough memory.

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1 Posts

12-16-2018

US

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Re: Battery draining in Moto G4 plus and Moto g4

2018-12-16, 3:16 AM

I did the clear cache partitions and other previous suggestions, and it did not hello at all. Today I did the suggested factory data reset without restoring apps and it made absolutely no difference either. What now??

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4 Posts

07-23-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-02-13, 17:53 PM

My battery has been draining really fast in my Moto G4 Plus.

Charging it on TurboPower™ Charger, or on a normal charger makes no difference.

I've had the phone less than a year so it's very disappointing.

Please Help?

Here is the Screenshot ?

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9843 Posts

03-05-2018

US

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Re: Battery draining in Moto G4 plus and Moto g4

2019-02-18, 15:41 PM

Hi ayku4700,

 

Please follow the suggested troubleshooting steps provided on this thread. Additionally, I would recommend doing a full factory data reset without restoring apps/files. Backup your files before doing the reset so you won't lose important files/apps. Calibrate the battery again after the reset, install your apps one at a time and check if there's any improvement, otherwise, the phone needs to be repaired as it's a possible hardware failure. 

 

Best regards,
Rich
Motorola Support

 

 



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22 Posts

10-16-2017

IN

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  • Message 48 of 84

Severe Battery Drain Issue after Oreo update

2019-02-23, 8:20 AM

After updating my phone to Oreo battery drains faster I checked the usage it's shows Mobile Network Standby drains more battery than apps..  I do network reset and even cleared partition cache ,but problem not solved.. how can I solve this issue ,, will Moto give any update to solve this? And also still no Airtel or Vodafone Volte enabled,, will it come?

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332 Posts

02-11-2019

PH

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Re: Severe Battery Drain Issue after Oreo update

2019-03-01, 22:14 PM

 wrote:

After updating my phone to Oreo battery drains faster I checked the usage it's shows Mobile Network Standby drains more battery than apps..  I do network reset and even cleared partition cache ,but problem not solved.. how can I solve this issue ,, will Moto give any update to solve this? And also still no Airtel or Vodafone Volte enabled,, will it come?


Hi KarthiMoto,

 

Thanks for reaching out and sorry for the late reply. I have added your post in this thread. Please try to perform the steps suggested here and see how it goes. Kindly keep us posted.

 

Regards,
May
Moto Support

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22 Posts

09-05-2018

IN

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  • Message 50 of 84

Re: Severe Battery Drain Issue after Oreo update

2019-03-04, 23:19 PM

It doesn't resolve. Mobile network standby alone consuming 80% of battery. Have waited for a week for the things to settle down. But it seems there is something wrong with Oreo update

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