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10 Posts

10-30-2017

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Re: Battery draining in Moto G4 plus and Moto g4

2019-03-16, 7:07 AM

I have a problem with my battery,it is draining fast.Even if it is 98% it is hoping around 3hrs left.so I request you to provide me a solution.

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10 Posts

10-30-2017

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-03-16, 7:08 AM

I have a problem with my battery,it is draining fast.Even if it is 98% it is showing around 3hrs left.so I request you to provide me a solution.

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10 Posts

10-30-2017

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-03-17, 13:45 PM

Can u please provide the solution

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2 Posts

05-27-2016

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-03-30, 12:03 PM

Me too facing the same problem. In just an hour of online usage it goes from 100 to 35 like that for past 2 months. And also swithes off randonly while using camera app. I'm thinking to replce the bettery, but heard that replacing bettery will not helpful though. Because I purchased my phone at may 2016 so its going to be 3 years old now and ppl are saying its high time to buy a new phone. 

 

But my mobile is working apart from this Rapid Battery drain issue. Pls answer my concern. 

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4 Posts

04-03-2019

NP

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-03, 14:28 PM

hi,
I discovered this thread today as I am having the same problem.Already updated my IMEI as per instruction.If you could please look into it, I would very much appreciate it.

Thanks.

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10 Posts

10-30-2017

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-25, 6:50 AM

I have updated my profile can u please look into it get me a solution at the earliest possible.

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4 Posts

04-03-2019

NP

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-25, 7:46 AM

Hi Rahul, I had the same problem.My battery drained and phone heated up after I switched on the wifi.I also asked Motorola to help me, they  didn't.

 

Just back up everything you want and factory reset.Everything fixes itself,unless battery is damaged.

 

Hope it helps

 

 

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5988 Posts

12-04-2017

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-26, 11:13 AM

Hi Rahul,

 

There are many variables, it could also be due to the old battery on your device. You can try to perform FDR as suggested by 

 

@aaradhya33,  Sorry about the delay, just to confirm have you already tried performing Factory Data Reset without restoring any apps? 

 

Thanks,

Swaraj

Motorola Support

 

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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22 Posts

09-05-2018

IN

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-26, 11:20 AM

Hi,

 

Even I had done full factory reset without restoring the apps. The problem remains the same. It's easy to attribute everything to old battery or kinda reasons. The battery just cannot become useless from the day you updated your phone. If this had happened by regular usage nobody's going to complain over here.

 

It's been two months that I had got Oreo update. Was expecting things to get ok because you told new os will take time to settle. Last week had tried with factory reset also.. same problem.

 

In last two days, it's automatically getting switched off even at 50% charge. I cannot turn my phone on unless I connect it to a charger. 

 

I should say it's an awesome update to get rid of old mobile which was working perfectly fine.

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4 Posts

04-03-2019

NP

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Re: Battery draining in Moto G4 plus and Moto g4

2019-04-26, 17:13 PM

Hi Swaraj,
Yes I did try,and my phone is working better than over. But since it's running on Nougat yet, I cannot concur his problem is same what I had.Hope you can help him!

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