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ALB247
Paper Tape
Posts: 2
Registered: ‎12-29-2018
Location: GB
Views: 255
Message 1 of 3

Camera Breakdown. Strange lines apearing

Motorola G4 gen 4

Had a What's App call today and saw strange lines over the screen.

Restarted the phone with no fix. Still the same thing with lines apearing on video calls.

I opened phone to check camera both forward and backwards facing and lines apear there too.

Reset camera to factory setting with no fix. Downloaded a third party camera and lines still aprearing.

 

Is this an image processor breakdown?

 

Please see attached/following screen grab and photo.

ALB247
Paper Tape
Posts: 2
Registered: ‎12-29-2018
Location: GB
Views: 253
Message 2 of 3

Re: Camera Breakdown. Strange lines apearing

Screenshot_20181229-202814.pngScreenshot_20181229-202942.png

Senior MotoAgent
Senior MotoAgent
Posts: 1,034
Registered: ‎10-08-2015
Location: IN
Views: 206
Message 3 of 3

Re: Camera Breakdown. Strange lines apearing


@ALB247 wrote:

Motorola G4 gen 4

Had a What's App call today and saw strange lines over the screen.

Restarted the phone with no fix. Still the same thing with lines apearing on video calls.

I opened phone to check camera both forward and backwards facing and lines apear there too.

Reset camera to factory setting with no fix. Downloaded a third party camera and lines still aprearing.

 

Is this an image processor breakdown?

 

Please see attached/following screen grab and photo.


Hi ALB247,

 

Welcome to Forums,

 

Sorry for the inconvenience caused. We request you to try performing the Factory Data Reset & let us know.

 

Click here for the Factory Data Reset steps.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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