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yogi1995
Blue Screen Again
Posts: 1
Registered: ‎07-22-2019
Location: IN
Views: 213
Message 1 of 2

Camera error Please Restart Camera in moto g4+

Hi

 

My moto g4+ camera is showing error "Camera Error Please Restart Camera" whenever I open the camera app. I have tried many potential solution but nothing worked.

 

*clear cache - didn't worked

*force stop app and clear data - didn't worked

*Disable camera app and restart phone and enable didn't worked

*tried third party app - didn't worked

*restart in safe mode - didn't worked

*factory reset didn't worked

*tried using without sim card and sd card - didn't worked

 

If any other potential solution is there I will try that as well.

 

PS: started getting this problem after updated to android 8.0 few days ago.

 

Thanks

Senior MotoAgent
Senior MotoAgent
Posts: 6,017
Registered: ‎12-04-2017
Location: IN
Views: 172
Message 2 of 2

Re: Camera error Please Restart Camera in moto g4+


@yogi1995 wrote:

Hi

 

My moto g4+ camera is showing error "Camera Error Please Restart Camera" whenever I open the camera app. I have tried many potential solution but nothing worked.

 

*clear cache - didn't worked

*force stop app and clear data - didn't worked

*Disable camera app and restart phone and enable didn't worked

*tried third party app - didn't worked

*restart in safe mode - didn't worked

*factory reset didn't worked

*tried using without sim card and sd card - didn't worked

 

If any other potential solution is there I will try that as well.

 

PS: started getting this problem after updated to android 8.0 few days ago.

 

Thanks


Hi yogi1995,

 

If you have already tested in Safe Mode and performed Factory Data Reset without restoring any apps with no avail---then, our next suggestion would be to test in Device Help app > Hardware test > Camera to narrow down if its hardware issue. If this did not work--the next logical option would be to have your device sent to Service/Repair for further assistance.

 

Regards,

Swaraj

Motorola Support

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