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theuniquemohit
Punch Card
Posts: 30
Registered: ‎09-23-2016
Location: IN
Views: 3,295
Message 91 of 860

Re: Display problem - Moto g4 plus

I agree on above point that it's more likely to be a heating issue. But that does not solve the problem.
Deepak27
Paper Tape
Posts: 11
Registered: ‎01-16-2015
Views: 3,284
Message 92 of 860

Re: Display problem - Moto g4 plus

Yes,  I agrees. That's not a solution. I am waiting for a solution too. Wrongly I hit the acceptance button. Don't know how to remove that. 

Deepak27
Paper Tape
Posts: 11
Registered: ‎01-16-2015
Views: 3,282
Message 93 of 860

Re: Display problem - Moto g4 plus

This is true but not a solution. Waiting for moto for a solution.
PC2
Blue Screen Again
Posts: 18
Registered: ‎06-22-2016
Location: IN
Views: 3,249
Message 94 of 860

Re: Display problem - Moto g4 plus

check this link he is trying to show display issue on youtube that we are facing

 

https://www.youtube.com/watch?v=fiQK1PWY0PI

PC2
Blue Screen Again
Posts: 18
Registered: ‎06-22-2016
Location: IN
Views: 3,241
Message 95 of 860

Re: Display problem - Moto g4 plus

One of moto empoloyee has contacted me today to just inform that  visit service center once and provide jobsheet to us. Unfortunatelly  i am unable to visit becouse service center is far away to me So i am reqwesting to all if any one living near by service center then please visit and submit the jobsheet on Forums As moto xpert needs to check the device FOR investigation.......

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 3,235
Message 96 of 860

Re: Display problem - Moto g4 plus

Today I was contacted by Motorola. They asked my problem and after all that he told me to do a factory reset. It's what Motorola has to offer as a solution after 10 pages post? A factory reset. I personally have not tried it to be fair but so many users have already reported that the problem still persists even after doing factory reset. Shame Motorola.

Deepak27
Paper Tape
Posts: 11
Registered: ‎01-16-2015
Views: 3,233
Message 97 of 860

Re: Display problem - Moto g4 plus

I have done that but not fix the issue. Motorola guy asked me to try factory reset. But that did not solve the issue. Please give a proper fix. 

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 3,232
Message 98 of 860

Re: Display problem - Moto g4 plus


@Deepak27 wrote:

I have done that but not fix the issue. Motorola guy asked me to try factory reset. But that did not solve the issue. Please give a proper fix. 


See Motorola, provide a complete solution. Stop giving silly suggestions. It's a make or break situation. If you break it, your company is going to have a very dark future.

Bhavya11
Paper Tape
Posts: 18
Registered: ‎11-17-2014
Location: Brazil
Views: 3,214
Message 99 of 860

Re: Display problem - Moto g4 plus

Well I was also contacted by Motorola employ and they did tell me to factory reset but it is still not working properly, now I will go to service centre and try maybe they have solution to this problem.

bngiorgi
Paper Tape
Posts: 2
Registered: ‎07-24-2016
Location: US
Views: 3,177
Message 100 of 860

Re: Display problem - Moto g4 plus

I too just started to have the same issue after playing a game for while. When I used the screen burn app, it went away, but after being on facebook for 15 minutes, which I have done plenty of times in the past, there was some screen burn again. Smiley Sad Hope this issue can be resolved!

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