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Pizon
Blue Screen Again
Posts: 5
Registered: ‎09-18-2016
Location: BD
Views: 6,384
Message 21 of 860

Re: Display problem - Moto g4 plus

Thats the shadow .... U see    .....captured by other phone    and it doesnt come on screnshots....

Pizon
Blue Screen Again
Posts: 5
Registered: ‎09-18-2016
Location: BD
Views: 6,382
Message 22 of 860

Re: Display problem - Moto g4 plus

Watch thus shadow problem.. Pls  ... Its never shown on screenshot..display problem..

Saisudha
Paper Tape
Posts: 3
Registered: ‎08-16-2016
Location: IN
Views: 6,377
Message 23 of 860

Re: Display problem - Moto g4 plus

Thank you @Pizon. That's the same issue I face!

Pizon
Blue Screen Again
Posts: 5
Registered: ‎09-18-2016
Location: BD
Views: 6,342
Message 24 of 860

Re: Display problem - Moto g4 plus

what I say.. its my new phone.. and its showing this problem....

I'm tottally upset about this problem 

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 6,315
Message 25 of 860

Re: Display problem - Moto g4 plus

I have also been facing this issue since a week or so and its just been a month that I have bought this phone. I didn't expect such quality control issues from Motorola. Motorola, you were supposed to improve upon your previous generation phones but you alas, you have degraded. There are so much more problems but I'll leave that for later. As of now just find a solution for this horrible problem.

ishu1502
Paper Tape
Posts: 4
Registered: ‎09-13-2016
Location: IN
Views: 6,274
Message 26 of 860

Re: Display problem - Moto g4 plus

Even I got the same problem.Screenshots attached.
IMEI 354115073019273
Moto Sr Moderator
Moto Sr Moderator
Posts: 27,234
Registered: ‎02-02-2016
Location: US
Views: 6,271
Message 27 of 860

Re: Display problem - Moto g4 plus

If the problem is related to screen burn in, then using the screenshot feature on the phone will NOT show the problem. 

 

I think the description is well understood, but if others do want to add more pictures (I am not sure any are needed) they need to take pictures with another device - a picture of the phone/screen from outside the G4. 


* Search box is your friend * I don't respond to PM if question belongs in forum
Pizon
Blue Screen Again
Posts: 5
Registered: ‎09-18-2016
Location: BD
Views: 6,260
Message 28 of 860

Re: Display problem - Moto g4 plus

give me the burning solution man....

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 6,251
Message 29 of 860

Re: Display problem - Moto g4 plus


@AlphaDog wrote:

If the problem is related to screen burn in, then using the screenshot feature on the phone will NOT show the problem. 

 

I think the description is well understood, but if others do want to add more pictures (I am not sure any are needed) they need to take pictures with another device - a picture of the phone/screen from outside the G4. 


Its so good to know that you understood the problem. Now sir, please provide a solution!

Bhavya11
Paper Tape
Posts: 18
Registered: ‎11-17-2014
Location: Brazil
Views: 6,209
Message 30 of 860

Re: Display problem - Moto g4 plus

Well if it is burning problem then what is its solution. And if it is burning problem then shouldn't screen test in help app should detect it because in the test screen is working fine.

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