cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Shubhamnitnawar
What's DOS?
Posts: 1
Registered: ‎09-26-2016
Location: IN
Views: 3,040
Message 41 of 860

Re: Display problem - Moto g4 plus

i am using moto g4 plus (16 gb)
Exactly i am having the same issue after updating to the new system update it started showing shadows of notification bar from home screen and that google tab everywhere , i talk with the customer care they says to visit the nearest store to reupdate the software. i visited and update it but couldn't solve the problem. they people in the service center also didn't get the exact problem and said we will change the mother board. i keep my phone for 20 days in service center and when i get the phone it is showing the same issue plus it giving the speaker problem also. So its the motorola service. hatts off to them. again i talk with the customer care they said may you arfe having the screen issue suggested me to submit the mobile again. **bleep**!! what the hell, they think we dont have another work to do, we don't time to solve their mistakes. I want my replacement or money back. If i didn't get the solution i am going to submit the complaint in the consumer complaint board.

 

I am submitting the images. i hope you will find the solution ASAP.

Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,463
Registered: ‎02-03-2016
Location: US
Views: 3,014
Message 42 of 860

Re: Display problem - Moto g4 plus

Question/request for those of you who have posted photos. Can you please rotate your home screen to landscape position and send a picture of what you see then?

 

(If your phone isn't set to rotate, long-press the home screen and choose Settings > Allow rotation.)

 

Thanks.

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 2,975
Message 43 of 860

Re: Display problem - Moto g4 plus


@MattForumsMngr wrote:

Question/request for those of you who have posted photos. Can you please rotate your home screen to landscape position and send a picture of what you see then?

 

(If your phone isn't set to rotate, long-press the home screen and choose Settings > Allow rotation.)

 

Thanks.


Hello,

I am sorry but because of lack of another camera at the present I can't provide you with a picture. But I understand why you are asking for it. But I tried and found that rotation has no effect on the shadow. The shadow doesn't move with the rotation. It stays where it was. I hope I was able to answer your question to some extent. I am sure some other user will help you with the picture.

Thanks.

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,979
Message 44 of 860

Re: Display problem - Moto g4 plus

Hi Sai,

 

Can you please share the following details?

 

Full Name:

Contact Number:

IMEI:

 

-Srujan

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,970
Message 45 of 860

Re: Display problem - Moto g4 plus

Hi Mohit,

 

Can you please share the following details?

Full Name:
Contact Number:
IMEI:

 

-Srujan

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,969
Message 46 of 860

Re: Display problem - Moto g4 plus

Hi Abothra,

 

Can you please share the following details?

Full Name:
Contact Number:
IMEI:

 

-Srujan

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,967
Message 47 of 860

Re: Display problem - Moto g4 plus

Hi Nitish,

 

Can you please share the following details?

Full Name:
Contact Number:
IMEI:

 

-Srujan

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,960
Message 48 of 860

Re: Display problem - Moto g4 plus

Hi All,

 

Can you please share the following details who thinks that this is a serious issue?

Full Name:
Contact Number:
IMEI:

 

-Srujan

Ayan3011
SCSI Port
Posts: 91
Registered: ‎09-10-2016
Location: IN
Views: 2,956
Message 49 of 860

Re: Display problem - Moto g4 plus


@srujan_moto wrote:

Hi All,

 

Can you please share the following details who thinks that this is a serious issue?

Full Name:
Contact Number:
IMEI:

 

-Srujan


Name: Ayan Sarkar

Contact No: +918980986333

IMEI: 358187071197969

Motorola Employee
Motorola Employee
Posts: 208
Registered: ‎04-02-2015
Location: IN
Views: 2,944
Message 50 of 860

Re: Display problem - Moto g4 plus

Hi Pizon,

 

Can you please share the following details for further assistance?

 

Full Name:
Contact Number:
IMEI:

 

-Srujan

Top Kudoed Authors