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Vinayasimha
Fanfold Paper
Posts: 4
Registered: ‎09-13-2016
Location: IN
Views: 3,418
Message 1 of 5

Dust on front Camera of Moto G4 Plus

My Motorola G4 Plus front camera is not working due to dust collected on it. I am not sure how to fix it.

May be service center people can fix it, but my basic question is how come even dust entered there? It is supposed to be assembled in such a way that dust should not enter there, right?

 

As my mobile still under one year warranty, will the service center people fix it without charging for this?

 

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,880
Registered: ‎02-02-2016
Location: US
Views: 3,309
Message 2 of 5

Re: Dust on front Camera of Moto G4 Plus


@Vinayasimha wrote:

My Motorola G4 Plus front camera is not working due to dust collected on it. I am not sure how to fix it.

May be service center people can fix it, but my basic question is how come even dust entered there? It is supposed to be assembled in such a way that dust should not enter there, right?

 

As my mobile still under one year warranty, will the service center people fix it without charging for this?

 


Unless there are signs of abuse or damage they should fix it.  But that is up to the service center to determine. 

 

The phone is not 100% sealed or it would have an ips rating.  It is possible something in your environment is responsible for the dust. 

 

But you say the camera is not working. If it is not working, howdo you know dust is the cause.  


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Vinayasimha
Fanfold Paper
Posts: 4
Registered: ‎09-13-2016
Location: IN
Views: 3,304
Message 3 of 5

Re: Dust on front Camera of Moto G4 Plus

Sorry for my wording, I meant "not working" as photos are not clear and dust is clearly visible in the front camera.

Rishabhrj
What's DOS?
Posts: 2
Registered: ‎03-19-2019
Location: IN
Views: 158
Message 4 of 5

Re: Dust on front Camera of Moto G4 Plus

I am also facing same issue, infact, I need to clear the dust from rear camera time to time, whereas I am unable to remove it from the front one as it needs to be dissembled for that.

 

Can you suggest any permanent solution for the same??

Manoj05
What's DOS?
Posts: 1
Registered: ‎04-19-2019
Location: IN
Views: 52
Message 5 of 5

Re: Dust on front Camera of Moto G4 Plus

I am also waiting on the same question to be answered, my front camera gets dust accumulated 6 months. getting it cleaned with local guy.
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