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Shivam_Rungta_
Blue Screen Again
Posts: 3
Registered: ‎11-19-2014
Location: IN
Views: 636
Message 1 of 12

Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

I am a Moto g4 plus user of India and on checking my device for the promised update of Oreo 8.1 shows that my device is up-to-date with no new update available what about the promised Oreo update when will it be available? Even the promised date of 18th March is over please do reply Moto support

jaypalc
Blue Screen Again
Posts: 3
Registered: ‎03-18-2019
Location: IN
Views: 535
Message 2 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

same here.   even 19 march . no updates...

MattTheCuber
What's DOS?
Posts: 1
Registered: ‎03-19-2019
Location: US
Views: 502
Message 3 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

The information page has updated the due date to April 18

Senior MotoAgent
Senior MotoAgent
Posts: 4,890
Registered: ‎12-04-2017
Location: IN
Views: 491
Message 4 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

Hi Shivam_Rungta_jaypalc,

 

Thanks for writing to us, please update your profile with the IMEI number of your phone? This will help us investigate. If you need a reference in updating your profile, please click this link.


Best regards,

Swaraj

Motorola Support

masterlg
Paper Tape
Posts: 1
Registered: ‎03-19-2019
Location: TR
Views: 477
Message 5 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

Hello, same in Turkey, no update yet. If you can check the situation it would be great. Have a good one.

lopesnet
Paper Tape
Posts: 2
Registered: ‎03-19-2019
Location: BR
Views: 460
Message 6 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

In Brazil until the present date I did not receive update 8.1, moto g4 + XT1640 NPJS ... timbr. Would you like to know if you receive oreo in this device?

Shivam_Rungta_
Blue Screen Again
Posts: 3
Registered: ‎11-19-2014
Location: IN
Views: 426
Message 7 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

Done
Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 419
Message 8 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

I am also from india and i also haven't got the update yet ., I had already updated my Profile . Please look it to it.

EDP
SteveCarbary
Paper Tape
Posts: 1
Registered: ‎02-26-2019
Location: US
Views: 413
Message 9 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

Same here, in the US, checking manually every day, still no update. There's so little information about how to trigger the update and what the conditions of the device need to be.

 

1. Does it matter if the boot loader was unlocked?

2. Does it matter if the device was previously running a custom ROM and has been returned to stock? 

3. Does it matter if the device was purchased in a different country to the one it now lives in?

4. Does the device need to be registered on a network in its country of purchase to trigger the update? 

5. Does the device need to be registered on a network at all? 

6. Does it matter that the device only has 2.5G service in the US?

 

If there was more transparency around the update process and how OTA updates are triggered and delivered then customers would have a better understanding of why their device may not be updating.

lopesnet
Paper Tape
Posts: 2
Registered: ‎03-19-2019
Location: BR
Views: 372
Message 10 of 12

Re: Even 18th March over but no sign of Oreo 8.1 update in Moto g4 plus

exact! I think the same, smartphone bike have had their times of glory. should have at least transparency in the information provided regarding the compatibility of devices receiving the updates !!
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