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Ankur_pachauri
Blue Screen Again
Posts: 4
Registered: ‎08-17-2017
Location: IN
Views: 345
Message 1 of 5

Ghost touch when brightness is increased beyond a certain level

Ghost touch starts when the brightness is increased beyond certain level. Phone works well with very low brightness only

Senior MotoAgent
Senior MotoAgent
Posts: 869
Registered: ‎04-04-2018
Location: IN
Views: 325
Message 2 of 5

Re: Ghost touch when brightness is increased beyond a certain level


@Ankur_pachauri wrote:

Ghost touch starts when the brightness is increased beyond certain level. Phone works well with very low brightness only


Hi Ankur_pachauri,

 

Sorry to know about this and thanks for posting! Could you tell us since when this is happening? Also, check your device in Safe Mode and see if the issue persists. Here is the link, let us know how it goes.

 

Regards,

Suman



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Ankur_pachauri
Blue Screen Again
Posts: 4
Registered: ‎08-17-2017
Location: IN
Views: 314
Message 3 of 5

Re: Ghost touch when brightness is increased beyond a certain level

this is the scenario, since beginning. had already tested in safe mode and hit and trial for all third party applications. so now i am using the phone with very low brightness with 10% brightness and adaptive brightness turned OFF.
had not checked with the threshold of brightness level, but ghost touch starts beyond 25% approximate brightness.
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Senior MotoAgent
Senior MotoAgent
Posts: 869
Registered: ‎04-04-2018
Location: IN
Views: 265
Message 4 of 5

Re: Ghost touch when brightness is increased beyond a certain level


@Ankur_pachauri wrote:
this is the scenario, since beginning. had already tested in safe mode and hit and trial for all third party applications. so now i am using the phone with very low brightness with 10% brightness and adaptive brightness turned OFF.
had not checked with the threshold of brightness level, but ghost touch starts beyond 25% approximate brightness.

Hi Ankur_pachauri,

 

Thanks for confirming. Could you share a video clip? We would like to look into it.

 

Regards,

Suman



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AdamDSC
Fanfold Paper
Posts: 18
Registered: ‎04-11-2017
Location: GB
Views: 241
Message 5 of 5

Re: Ghost touch when brightness is increased beyond a certain level

Yep, Mine has been like this for 2 years as well.
But sometimes after a fari bit of use, like 2 minutes of the screen on at any brightness, the ghost touch also kicks in and renderes the phone useless. Battery saver mode sometimes stops the ghost touch too.

After 3 motorola phones in the past 7 years this has made me decide not to buy another and look elsewhere for the upgrade.

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