08-13-2017 10:02 PM
09-17-2017 01:17 AM
09-21-2017 12:11 AM
I am also having the same problem on my Moto g4+. Ghost touches when in sunlight.
Phone works well when indoors but random touches appear when it goes out in sunlight.
Is there a solution that I can pursue myself or do I have to give it to service centre.?
09-27-2017 12:45 PM
Heyy I had found out the solution recently...it's coz of brightness issue
Just turn off the adaptive brightness and check it.
Whenever adaptive brightness is turned on and in sunlight , our mobile tries to increase the brightness all of a sudden..but it can't..so turn off the adaptive brightness...
Actually it's an bug !
09-29-2017 08:37 AM
I am facing the ghost touch issue whenever I use my phone outside . Most of the people facing the ghost toches are while they are charging their phones but mine is on a whole new level I cannot use my phone outside and when I asked about this issue to customer care representative he sked me to get my phonechecked at the service centre which 50kms away from my home I have to waste a whole day for this and that also without the guarntee of being repaired .
That's uncommon. Have you tried some troubleshooting steps before sending it for repair? How do you say that there is ghost touch while using it outside? Have you tried to put it in safe mode?
Would you please update your profile with the serial/IMEI/MEID number of your phone? is it okay if we look at your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.
Update your profile here.
I too facing Ghost Touch in Sunlight as well as while charging. Sometimes randomly as well. Going to visit service centre.
12-07-2017 12:49 AM
I also faces same problem. My moto g4 plus phone behave abnormally with ghost touch while in sunlight, even when outside. But work absolutely normal indoor. It's a bug which lenovo unable to solve. They even don't admit that this problem exist.
Temporary solution: turn off adaptive brightness in display setting.