07-21-2018 02:11 PM
I am also facing the ghost touch problem, only when I am outdoors. Not sure what is causing, but certainly can't use mobile when on the move.
Appreciate if you can point towards solution please.
08-03-2018 10:25 AM
Hi. I just wanted to add that this is indeed common and it happens with me. Sometimes I have to cover the light sensor (maybe it's related to maximizing the brightness level when the sun hits the light sensor.)
08-14-2018 09:25 AM
Hi, i am facing the same issue...When I keep my phone on charging or else when I try to use my phone in broad day light it starts to misbehave...Randomly apps start to open...Anyone in the contact list is called... Basically the ghost touch...Then I have to lock my phone..And again unlock it to gain control...Moto g4 plus...Needs to fix this issue....Also since they have given the option of cast...Y can't we use it...Every time I try to use it..I only shows no nearby devices found... But overall the most frustrating part is the ghost touches one...Motorola needs to fix this issue..
07-25-2019 07:03 PM
I am also facing the ghost touch issue whenever I use my phone outside . It's impossible to usew my phone outside. when I asked about this issue to customer care representative he told me to check phone at service centre which is 30kms away from my havehome.I I lives in Bangalore and here traffic is horrible. I have to waste a whole day for this and that also without the guarantee of being repaired . I had made some changes by myself like turned off adaptive brightness, started phone with safe mode, factory reset, hide the selfie camera with black tape but Nothing helps. Even after doing factory reset when no apps are installed, phone can't be used in sunlight. Now I left out with only option to sale this phone and never use moto phones in future. Moto service sucks.