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Gaspardwinkler
Paper Tape
Posts: 2
Registered: ‎04-02-2017
Location: FR
Views: 1,171
Message 11 of 12

Re: In Moto G4 Play voice problem during calls

try setting

settings>wireless&network/more>cellular networks> preferred network type>3g

 

after ALL other motorola troubleshooting (hard reset/wiping caches/calibrating battery/safe mode/factory reset) didn't help, that fixed it.

 

problems are gone, and well, so is 4g.

 

Even though i have full bars on 4g the only strong 4G signal in my area is on 800mhz (lte band 20) which moto g4 play doesn't seem to support.

 

That is a little troublesome since it's the main lte band in rural france. maybe i'll have to send back the otherwise fairly good phone...

hiral1504
What's DOS?
Posts: 1
Registered: ‎08-29-2019
Location: CA
Views: 52
Message 12 of 12

Re: In Moto G4 Play voice problem during calls

I had the same problem but i found one solution...So you can also try this may be this will work for you...too.

1: Open settings

2: Apps 

3: Open the menu button

4: Reset app preferences

 

This trick worked for me I hope this also work for you...

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