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Bob-
Paper Tape
Posts: 6
Registered: ‎01-03-2017
Location: US
Views: 13,413
Message 11 of 13

Re: Moto G4 NO Ring Volume, No Ring to incoming calls

My screen looked like this: Screenshot_20170103-191453.png

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 13,673
Message 12 of 13

Re: Moto G4 NO Ring Volume, No Ring to incoming calls

Ok, your phone is in do not disturb mode. That is the round circle with line next to wifi icon in status bar.  If you drag down notification bar or tap volume up, you should see options to turn off dnd. This will enable volume slider.  


* Search box is your friend * I don't respond to PM if question belongs in forum
Tonybaby
What's DOS?
Posts: 1
Registered: ‎10-24-2018
Location: AU
Views: 1,670
Message 13 of 13

Re: Moto G4 NO Ring Volume, No Ring to incoming calls

SOLVED (for me)

Is your phone always face down when no rings come through??  Do you have MOTO app? 

 

Check your Moto Actions settings:

  1. Select the app tray
  2. Touch Moto
  3. Touch Actions 
  4. Choose from the following options:
    Flip for Do Not Disturb
  5. - either DISABLE  - or  just leave phone face phone up 
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