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Prav03
What's DOS?
Posts: 1
Registered: ‎10-12-2017
Location: GB
Views: 2,853
Message 1 of 2

Moto G4 Play Micro SD card not Detected

Hello all, I just got a brand new Moto G4 play phone with a new 64GB Samsung EVO Plus Micro sd card. I cannot see the card in storage. There is no issue with micro SD card as it works fine on another mobile. I think this must be a hardware malfunction. Any Suggestions will be much appreciated, thanks.

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,323
Registered: ‎02-02-2016
Location: US
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Message 2 of 2

Re: Moto G4 Play Micro SD card not Detected


@Prav03 wrote:

Hello all, I just got a brand new Moto G4 play phone with a new 64GB Samsung EVO Plus Micro sd card. I cannot see the card in storage. There is no issue with micro SD card as it works fine on another mobile. I think this must be a hardware malfunction. Any Suggestions will be much appreciated, thanks.


you may still want to try another sd card. if it is not seen and you know it is good, then a reset is in order. If after a reset, the card is still not seen, the likley your phone needs service/repair/replace


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