08-16-2017 06:24 AM
Speaker won't work after using headphones. Must restart to use speaker. Ideas? Tried Safe Mode. No luck. Thx.
That's unusual. When did it start to happen? Has the phone been recently updated? Please let us know more. Thanks!
08-16-2017 01:18 PM
08-23-2017 09:28 AM
I don't want to reset and lose everything. Any other ideas?
I understand that you don't want to lose your data but factory data reset is the last troubleshooting step that can be performed on any device. It may help resolve any hardware or software issues BUT it cannot be guaranteed. I suggest backing up your device before the reset or you may synchronize it with your Google account.
Here are some great troubleshooting videos that you may try and please let us know if it helps.