03-06-2019 09:03 AM - last edited on 03-08-2019 09:30 AM by Agent_May
After oreo 8.1 update all sound (ringtone, audio, video sound) become very low.
Please find attached bug report
try to play youtube video but sound is very low.
Motorola Customer Care-- ***
Edited for privacy -- May
03-07-2019 08:02 AM
03-07-2019 08:29 AM - edited 03-07-2019 08:33 AM
Actually i contacted the service centre but they said there's an issue with the Mother board so i thought it must be an issue.
But now many people are facing the same issue
03-08-2019 10:14 AM
Thanks for posting. I have added your post to this thread to better assist you. Can you please try the troubleshooting steps provided here and see if it'll work? Let us know how it goes.
03-09-2019 01:25 AM
I have already done hardware speaker test it is working fine.
I have tried with safe mode
I have done full reset
But nothing worked
Service center told they dont have oreo update.so we should wait for next system patch.
03-09-2019 10:10 AM - edited 03-09-2019 10:11 AM
@Motorola Support Team ...
I have tried all the steps mentioned but none of them are working.
Its very annoying to talk even in loud speaker woth some one.. because if call is in progress any notification comes i i can see volume goes down automatic and does not increase at all even if you do volume up.
Please help fix it asap as we are not using primary function of a phone..
03-11-2019 11:33 AM
Can you please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
Need help updating your profile? See here. Thanks.