05-03-2019 02:42 PM
After the last update (oreo's one) the Phone's sound lows automaticly after 3 seconds, even been setted to maximum. I've tryed everything than is on the support forum: safe mode, hardware test, everything. But as i saw (and you can see) in other costumers posts, this is some bug with the update. Not an app or hardware issue.
Please, fix this bug.
Is there any researching about this bug going on?
05-03-2019 02:44 PM
I have the same problem. And, no, it does not afects the calling sounds. Just media sounds, like youtube, music, games, everything but the calls. I've already tryed safe mode restarting without sucess. It is a bug with the last update.
05-11-2019 04:32 AM
It's pretty clear that no further support is coming for the Moto G4 Plus Oreo update fiasco. I've just purchased a new non-Moto phone and won't ever return to this manufacturer. This is just shameful. Potential Moto buyers beware. Customer support is pathetic.